Smart communications technology should be accessible for every business. That’s why Fonality is dedicated to providing small- and medium-sized companies with big company business phone and unified communications features for an affordable price. On-premise or fully hosted in the cloud. Upfront investment or pay-as-you go. Basic business phone or more bells and whistles with collaboration and call center capabilities. The choices are yours.
Receive your recorded voice mail messages—or even a message transcript—directly to email.
Answer, transfer, place calls on hold or send them to voice mail, all with a simple click of your mouse.
Handle call queues more effectively. Set call limits to help agents better manage their queues and service levels and set call routing to your reps according to priority levels.
Quickly and easily share your screen with anyone to collaborate on documents or give live demonstrations for much less than those pricey online meeting subscriptions.
Employees can send secure instant messages on their own private chat network without opening a third-party application.
Host your own on-demand conference calls for both internal and external attendees, with all the features like conference recording, add or remove participants.
A simple point-and-click interface makes it easy to set up efficient call routing to make it easy for your callers to reach the right person or department.
Make sure you’re always available by setting your phone to ring your desk and mobile or other number simultaneously. Never miss another important call.
See when your contacts are available and choose the best way to reach them whether its phone, desktop, IM chat, email, or voicemail.