Careers at Fonality

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Opportunity is Calling

Fonality’s team of smart, talented professionals go the distance to deliver outstanding products, services and support to our customers.

We are a team of more than 250 engineers, support professionals, operations and finance experts, sales reps and marketers who work together to delight our clients and have a little fun. We value transparency, teamwork and accountability.

If you’ve got what it takes to help us thrill our clients and have a great time doing it, check out these open positions:

 

Customer Service and Techncial Support Engineering and IT
Finance and HR Product Management 
Sales and Marketing  

 


Open Positions

Customer Service and Technical Support

Technical Support Engineer - Culver City, CA 

Fonality is seeking Technical Support Engineers to support our customers by phone and email. If you have previous technical support experience, great communication skills, and the desire to learn everything there is to know about Linux and telephony, this may be the perfect job for you.

Engineering and IT

Database Administrator - Culver City, CA

We are seeking a Database Administrator to join our rapidly growing Engineering team in our Culver City office. The candidate will be responsible for all production databases, including product line databases, resolving fundamental design issues, data modeling and design, backup and restore strategy and execution, upgrades, performance monitoring/tuning, testing and change deployment.  Must be comfortable working in an evolving architectural environment where changing business requirements demand support from the underlying technology.  The ability to think quickly and solve complex technical problems is essential to this role.  If you are a DBA and want to make your mark in SaaS unified communications this is your opportunity! This is a unique position for a mid-senior level DBA to make a significant impact on the entire industry. 

User Interface Enginneer - Culver City, CA

We are seeking a User Interface Engineer to join our growing engineering team in Culver City, CA. This position will be responsible for designing the UI architecture, interface, and interaction flow of new and existing web and mobile applications. The UI Engineer will help transform new and existing product ideas into intuitive, engaging experiences, as well as refine existing materials and products. This is a senior-level position, and the successful candidate will work closely with the engineering and development teams.

iOS Developer - Culver City, CA

We are looking for an iOS Developer for our growing Engineering team in Culver City. This person will be responsible for development and design of Fonality’s UI architecture and interface for our next generation iOS applications. The candidate will participate in design sessions, work closely with product & other non-technical staff, perform heads down development, work with QA on test plans, and create necessary documentation.

Business Analyst - Plano, TX

Fonality is looking for a Business Analyst (Sales) who will be responsible for ensuring positive ROI solutions to optimize business processes and drive business process automation leveraging technology. The Business System Analyst will act as primary liaison between business units and Information Technology in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and systems. This role must understand business problems and opportunites in the context of requirements and recommends solutions/configurations that enable the organization to achieve its goals. The analyst will help the users understand current systems processes and establish standards for documentation, terms and metrics.

Application Security Engineer - Culver City, CA

We are looking for an experienced Application Security Engineer to ensure that our applications, services, products, and website are designed and implemented to the highest standards. If you enjoy analyzing the security of applications and services, discovering and addressing security issues and quickly reacting to new threat scenarios, this position will provide you with a challenging opportunity. You will participate in security audits, risk assessments, vulnerability testing and overall design and implementation across all elements of Fonality’s software systems.

 

Finance and HR

Sales Recruiter (Contract) - Plano, TX

In order to reach our goals, we’re looking to hire an experience Contract Sales Recruiter to help us find best in class Inside Sales Managers. We are looking for a Recruiter who can come on board for 45-90 days and hit the ground running.

Product Management

Senior Product Manager - Culver City, CA

We are seeking a Senior Product Manager to lead all aspects of our product lifecycle from requirement to development, QA, Alpha/Beta, and post-release under the direction of the Vice President of Product Management. The ideal candidate will have mix of Project Management and Product Management skills. The Product Manager will track and report milestones to senior management throughout the product development life cycle, from early-stage feasibility through all design phases, up to and including qualification testing and transition to production.

Sales and Marketing

Channel Marketing Manager - Plano, TX

We are looking for a Channel Marketing Manager who will be responsible for developing and executing marketing programs and campaigns on behalf of our partner community to drive overall channel revenue.  This includes creating marketing programs, promotions, and lead generation campaigns to drive revenue through our channel partner relationships. This requires creativity and the ability to shape raw information into tangible value, to create meaningful messaging for targeted audiences across specific market segments, industries and key decision makers.  This position will also be a liaison into Fonality’s lead generation campaign team to align direct marketing programs and campaigns into the channel.

Marketing Operations Specialist - Plano, TX

The Marketing Operations Specialist has the potential for great personal growth in this fast-paced, growing and award-winning organization. As a key member of the marketing team, the marketing operations specialist is responsibility for metric driven marketing dashboards, accurate lead routing, data quality, sales process improvements, and more.  This role will maintain a close relationship with the broader marketing team helping to develop campaign solutions, monitoring metrics for active campaigns, and providing data-backed recommendations.

SMB Inside Sales Executive - Plano, TX 

We’re looking for a SMB Sales Exec to join our SMB sales team. Fonality’s SMB team is paid on a generous base plus commission and will be responsible for sales activities from new lead generation through close of sales in a nationwide territory.  The Telecommunications Sales Exec will work with the sales management and marketing teams to generate new revenue and achieve long-term business goals in line with Fonality’s vision and values. The professionals we are seeking are self-motivated, high-energy, competitive individuals, with established relationships that can be leveraged for the purpose of gathering qualifying information, uncovering needs, and generating sales for Fonality. This position is based in Plano, Texas.​