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Careers at Fonality

Fonality careers

Opportunity is Calling

Fonality’s team of smart, talented professionals go the distance to deliver outstanding products, services and support to our customers.

We are a team of roughly 280 engineers, support professionals, operations and finance experts, sales reps and marketers who work together to delight our clients and have a little fun. We value transparency, teamwork and accountability.

If you’ve got what it takes to help us thrill our clients and have a great time doing it, check out these open positions:


Open Positions

Engineering and IT

Network Engineer - Culver City, CA

Fonality seeks a Network Engineer to join our Infrastructure and Operations organization in Culver City, California. Ideal candidates have at least five years of hands-on, professional experience in one or more of the following: Cisco IOS, JunOS, BGP, OSPF, CentOS or Redhat Linux, telecommunications facilities, data center operations, incident escalation, project management, and related professional disciplines.

QA Engineer - Culver City, CA

We are seeking a QA Engineer in our Culver City office. This person will be responsible for supporting test lab setup, documentation, execution and management of QA test plans and cases, tools, and best practices in a way that will produce high-quality, secure applications/software that will meet functional requirements. The ideal candidate will provide both preventative actions to avoid similar future problems, and to make recommendations on corrective actions to resolve existing product and customer problems. 

NOC Administrator - Network Operations Center - Culver City, CA

Fonality is seeking a NOC Administrator who will be responsible for monitoring and network systems administration for Fonality's global network infrastructure. The role is primarily tier one operations for both network devices and hosted application servers, and may also include a number of related administrative, planning, documentation, troubleshooting, and engineering activities as appropriate to task. The ideal candidate is well versed with administration of routers, switches, network security devices, and network management systems, and also Linux servers.

System Administrator - Culver City, CA

Fonality is seeking a System Administrator to join our Infrastructure Operations team.  As System Administrator, you'll share responsibility for all Linux systems used in production, staging, and development environments.  The Fonality network consists of 600+ Linux servers across several data centers.  Our systems integrate multiple continents and provide the backbone for a global distribution of thousands of VoIP PBX systems.

Technical Support Engineer(s) - Culver City, CA

Fonality is seeking Technical Support Engineers to support our customers by phone and email. If you have previous technical support experience, great communication skills, and the desire to learn everything there is to know about Linux, Networking, and telephony, this may be the perfect job for you.

UI Developer - Culver City, CA

Fonality is looking for a UI Developer with JavaScript experience. We are in the process of re-engineering our entire product line as well as our highly integrated sales and provisioning systems.  Part and parcel of the re-engineering effort is to streamline the product line and consolidate purchasing, billing, and provisioning subsystems to enable more scalable operations and improve the customer experience.

Perl Developer - Culver City, CA

We are seeking a Perl Developer with experience creating both backend and web applications. Our primary product consists of a high-level, intuitive, web-based interface to the open-source PBX software Asterisk. We've also built various other desktop applications and APIs that interface with our system and Asterisk. You’ll be responsible for developing, testing, and maintaining new and existing systems written in Perl within a Linux environment.

 

Product Management

Product Marketing Manager - Plano, TX 

The Fonality Marketing Team is looking for an energetic, creative, and results-oriented Channel Content Marketing Manager to join our team and be a significant contributor to achievement of our channel business goals. This person will be responsible for developing unique content and executing marketing programs, campaigns, and events to drive overall channel revenue.

Program Implementation Manager - Plano, TX 

Fonality is looking for a unique individual to help us bring to market our new and updated products and features.  The ideal candidate is someone with a results oriented approach to organizing work efforts and a people-focused style of communicating.  Since we are a fast-moving and high energy company we’ll be looking for someone with those same attributes and a person as much at home with our Product Managers as with our Marketing and Engineering team members.

 

Sales and Marketing

Content Marketing Manager - Plano, TX

We're growing our inbound marketing organization with a second Content Marketing Manager who will focus on developing content that will attract site visitors and convert them into contacts to nurture and leads to pass to our Sales partners. Click the link above to discover "7 keys to unlocking this role."

Strategic Account Manager - Plano, TX 

We are looking for a Strategic Account Manager who will be responsible for maintaining and expanding relationships with an assigned portfolio of existing customer accounts. This position is responsible for achieving sales targets and other defined objectives. This position will report to Fonality’s Director of Global Account Management.

Corporate Sales Executive - Plano, TX 

We are actively recruiting a Corporate Sales Executive to join our sales team in Plano, Texas. In this position, you will be responsible for sales activities and new lead generation through close of sale, in a nationwide territory. In addition, you will work with the sales management and marketing teams to generate new revenue and to achieve long-term business goals in line with Fonality’s vision and values.

Junior AMG Representative - Plano, TX 

We are seeking a determined Jr Account Representative responsible for out bound calling into our expanding customer base. This strategic hire will significantly impact Fonality’s future growth through increased marketing presence into prospect bases both warm and cold.  The ideal candidate has excellent communication skills, great customers services skills, a professional demeanor and an ability to learn a variety of sales techniques to capture mindshare and engage customers.

Channel Marketing Manager - Plano, TX 

The Fonality Marketing Team is looking for an energetic, creative, and results-oriented Channel Marketing Manager to join our team and be a significant contributor to the achievement of our channel business goals. The Channel Marketing Manager will be responsible for scoping, validating, designing, developing, and managing curriculum, content, resources, tools, communications and training programs to support our internal channel and direct sales teams in obtaining the skills and knowledge to effectively execute on our partner go-to-market strategies.

Insurance Market Development Manager - Plano, TX 

The Insurance Market Development Manager will be responsible for maintaining and growing revenue for the "insurance" vertical market at Fonality.  The Insurance Market Development Manager will be responsible for a thorough understanding of Fonality's technology, product and services. \

Training and Documentation

Fonality Academy Product Trainer - Plano, TX 

We are looking for an organized, customer minded, and proven product trainer that is passionate about innovative technology, creating content and leveraging training for all aspects of the organization. The individual must have a strong ability to identify effective training techniques and take a course from concept to execution, and evaluate against qualitative and quantitative objectives. A great deal of cross group collaboration with sales, product marketing, demand generation and with other members of the Fonality team will be required to be successful in this position.