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Fonality Careers and Job Openings

Bringing Together the Best of the Best

Fonality’s team of smart, talented professionals go the distance to deliver outstanding products, services and support to our customers.

We are a team of roughly 280 engineers, support professionals, operations and finance experts, sales reps and marketers who work together to delight our clients and have a little fun. We value transparency, teamwork and accountability.


If you’ve got what it takes to help us thrill our clients and have a great time doing it, check out these open positions:

Open Positions

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Engineering & IT

Network Engineer - Culver City, CA

Fonality seeks a Network Engineer to join our Infrastructure and Operations organization in Culver City, California. Ideal candidates have at least five years of hands-on, professional experience in one or more of the following: Cisco IOS, JunOS, BGP, OSPF, CentOS or Redhat Linux, telecommunications facilities, data center operations, incident escalation, project management, and related professional disciplines.

NOC Technician - Culver City, CA

Fonality seeks a Network Operations Center (NOC) Technician to work morning and afternoon shifts in our network control facilities in Culver City, California with regular travel to data center locations in downtown Los Angeles.  Typical candidates have at least 2 – 5 years experience in one or more of the following: Dell rack-mounted servers, copper and fiber optic cable management, cross-connect panels, console operations on various network devices, Linux and/or Unix administration (various flavors), shell scripts, network administration, Voice Over IP (VOIP), Internet technologies, telecommunications facilities, Apache and other web servers, Perl, Java, multi-tier application stacks, MySQL, MacOS, Windows, spreadsheets, word processing, computer, data storage, backup and recovery, disaster recovery, customer service, incident escalation, project management, database administration, network control center operations, control rooms, call centers, IT helpdesk, tier one service desk, video and broadcast control rooms, and related professional disciplines.

NOC Administrator - Culver City, CA

Fonality seeks Network Operations Center (NOC) Administrators to work morning, afternoon, and overnight shifts in our network control facilities in Culver City, California.  Typical candidates have at least 2 – 5 years experience in one or more of the following: Linux and/or Unix administration (various flavors), shell scripts, network administration, Voice Over IP (VOIP), Internet technologies, telecommunications facilities, Apache and other web servers, Perl, Java, multi-tier application stacks, MySQL, MacOS, Windows, spreadsheets, word processing, computer, data storage, backup and recovery, disaster recovery, customer service, incident escalation, project management, database administration, network control center operations, control rooms, call centers, IT helpdesk, tier one service desk, video and broadcast control rooms, and related professional disciplines.

System Administrator - Culver City, CA

Fonality is seeking a System Administrator to join our Infrastructure Operations team.  As System Administrator, you'll share responsibility for all Linux systems used in production, staging, and development environments.  The Fonality network consists of 600+ Linux servers across several data centers.  Our systems integrate multiple continents and provide the backbone for a global distribution of thousands of VoIP PBX systems.

Technical Support Engineer(s) - Culver City, CA

Fonality is seeking Technical Support Engineers to support our customers by phone and email. If you have previous technical support experience, great communication skills, and the desire to learn everything there is to know about Linux, Networking, and telephony, this may be the perfect job for you.

UI Developer - Culver City, CA

Fonality is looking for a UI Developer with JavaScript experience. We are in the process of re-engineering our entire product line as well as our highly integrated sales and provisioning systems.  Part and parcel of the re-engineering effort is to streamline the product line and consolidate purchasing, billing, and provisioning subsystems to enable more scalable operations and improve the customer experience.

Senior Software Engineer - Culver City, CA

Fonality is looking for a Senior Software Engineer to join our growing engineering team in Culver City, CA. This person will work with the rest of the development team and be responsible for building high-performing, scalable, enterprise-grade applications and will be part of a talented software team that works on mission-critical applications. 

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Sales

Senior Account Manager - Plano, TX 

We are looking for a Senior Account Manager who will be responsible for maintaining and expanding relationships with a assigned portfolio of existing customer accounts. This position is responsible for achieving sales targets and other defined objectives. This position will report to Fonality’s Director of Global Account Management.

Corporate Sales Executive - Plano, TX 

We are actively recruiting a Corporate Sales Executive to join our sales team in Plano, Texas. In this position, you will be responsible for sales activities and new lead generation through close of sale, in a nationwide territory. In addition, you will work with the sales management and marketing teams to generate new revenue and to achieve long-term business goals in line with Fonality’s vision and values.

Account Manager - Plano, TX 

We are seeking a determined Account Manager responsible for out bound calling into our expanding customer base. This strategic hire will significantly impact Fonality’s future growth through increased marketing presence into prospect bases both warm and cold.  The ideal candidate has excellent communication skills, great customer service skills, a professional demeanor and an ability to learn a variety of sales techniques to capture mindshare and engage customers.

Field Marketing Representative - Plano, TX 

The Field Marketing Representative will be responsible for growing and maintaining our existing clientele in the Insurance business. Our target markets would include captive and independent insurance agencies. 

SMB Inside Sales Executive - Plano, TX

We’re looking for a SMB Sales Exec to join our SMB sales team. The Sales Executive will be responsible for sales activities from new lead generation through close of sales in a nationwide territory.  They will work with the sales management and marketing teams to generate new revenue and achieve long-term business goals in line with Fonality’s vision and values. The professionals we are seeking are self-motivated, high-energy, competitive individuals, with established relationships that can be leveraged for the purpose of gathering qualifying information, uncovering needs, and generating sales for Fonality.

Business Development Representative - Plano, TX 

The Business Development Representative will focus to increase the qualified pipeline of new opportunities for our direct sales team by speaking/interacting with prospective customers, understanding their needs and building a solid pipeline of qualified leads. The ideal candidate has a proven track record of achieving measurable goals in sales qualification though we also welcome those with no actual sales experience but who are passionate for creating and developing new customer relationships.

Sales Lead Manager - Plano, TX

The Sales Lead Manager will focus to increase the qualified pipeline of new opportunities for our direct sales team by speaking/interacting with prospective customers, understanding their needs and building a solid pipeline of qualified leads. The ideal candidate has a proven track record of achieving measurable goals in sales qualification though we also welcome those with no actual sales experience but who are passionate for creating and developing new customer relationships.

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Marketing

Senior Manager, Channel Marketing - Plano, TX

Fonality is looking for an energetic, creative, and results-oriented Senior Manager, Channel Marketing to join our team and be a significant contributor to the achievement of our channel business goals. The primary responsibility of this role is to design, develop, drive and execute revenue-generating joint marketing programs within the Fonality channel including Certified Partners, Master Agents and Strategic Partnership channels. This role will need to work closely with the Channel Sales team, Direct Marketing, and Product Marketing teams, as well as with business unit partners to increase marketing activity to deliver channel performance. 

Fonality Academy Product Trainer - Plano, TX

The Fonality Academy team is looking for an energetic, creative, and results-oriented Product Trainer to join our team and be a significant contributor to the success of our Fonality Academy goals. This person will be responsible for conducting, updating and evaluating product training programs. In addition, the candidate will create training materials to be used in programs and designs exercises to enhance student retention.  The successful candidate will be an experienced, creative, energetic, team player with excellent writing, editing, researching and communications skills who can convey our content through engaging, persuasive and succinct communication.

Working at Fonality 

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Health First

Increase_Icon.jpgWe offer medical, dental and vision plans to take care of our extended families and their needs. We also offer Flexible Spending Accounts (FSA) to provide that extra care you need.

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PTO & Holidays

Increase_Icon.jpgWe offer a full featured solution, typically only found in Enterprise level companies, to growing business at an affordable price.

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Company Culture

Increase_Icon.jpgWe take great pride in the culture our teams have built. Off-site team building events, social gatherings, great locations and fun perks make for a fun and engaging work life.