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Fonality Blog

Gear up.

Our blog is your source for the latest tips, trends and news for your business.

    Fonality celebrates Comm Solutions Products of the Year Award win

    Fonality took home TMC's 2016 Communications Solutions Products of the Year Award for their flagship UC tool Heads Up Display™ (HUD). ... Continue Reading

    Help Wanted: Setting Up My Business VoIP Phone System

    Installing your business VoIP phone system should be a piece of cake. See how easy it is with Fonality, and why our options set us apart from other VoIP service providers. ... Continue Reading

    Congrats Shamrock on Channel Partners 360 Award

    Fonality congratulates channel partner, Shamrock Consulting Group, on their 2016 Channel Partner 360⁰ Business Value Awards win.

    Fonality UC joins Inteveo iMediSuite for medical, dental practices

    A new Fonality integration with Inteveo’s iMediSuite solution bundles phone and unified communications (UC) for medical and dental practices.

    Can you afford bad customer service?

    Poor customer service may be more costly than you realize. The first step to overcoming common customer service faux pas? Identify them!

    3 ways to get the gig, 1 to fail

    One of Fonality's own provides five top job hunting tips for mastering the interview process.

    Barge, Monitor, Whisper: The BMW of phone features

    The Barge, Monitor, Whisper tool is a must-have for any team that handles customer calls. And what sets Fonality apart is our awesome one-click functionality!

    3 things we learned from the Jabra survey

    We're sharing our three biggest takeaways from the latest business survey by Fonality vendor Jabra.

    Fonality Wins 2016 Stratus Awards Hybrid Cloud Provider Award

    Fonality’s Hybrid solution for business phone systems rose to the top as a winner of the Business Intelligence Group’s Hybrid Cloud Provider 2016 Stratus Award.

    Having a hard time training and managing call center agents?

    Fonality CMO Jeff Valentine highlights how the built-in features of our business phone system make managing call center agents easier.

    July 411 - The call center CEO, a new whitepaper, and case studies

    The July 411 talks about the highest paid call center agent, reveals a new whitepaper, and has a new, useful call menu how-to.

    Using unified communications to eliminate productivity sinkholes

    Fighting against time wasters every time you try to get work done? Learn how cloud-based Unified Communications (UC) can boost your business's productivity!
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