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Fonality Hybrid subscription model pairs “Bring Your Own Telecom” with cloud UC and controls
If you run a call center in your business today — or have call center-like functions — you’re probably facing similar challenges as other call centers. You have to do more with less, run the business by the numbers, and optimize for efficiency. You live your day by KPIs and spreadsheets, and your hardest job is finding and retaining great talent.