What Does the “New Fonality” Mean for Clients?

Posted by Amber Newman

Apr 22, 2014 11:27:00 AM

What Does the “New Fonality” Mean for Clients?

If you are a Fonality customer you might have some questions about our new look and all the other changes we’ve talked about.  Fair enough!  Here are a few of the questions we anticipated:.

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Introducing the New Fonality

Posted by Amber Newman

Apr 21, 2014 8:55:00 PM

If you are a regular visitor to this website, you’ve probably noticed it looks a little different.  OK, it looks a LOT different.  We’ve undergone a bit of a metamorphosis and we’d like to tell you about it.

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New Fonality Program Helps Partners Evolve their Business

Posted by Sean Wilder

Apr 18, 2014 10:53:00 AM

Like many other world class software companies, Fonality is beginning the transition to a subscription-based model.  Small to medium sized business love it because they prefer their communication solution as a flat monthly payment over a large upfront capital expense with unforeseen support and upgrade costs in the future.  Realizing the benefits of a predictable residual income for their businesses, channel partners are also eager to get in on the act, but the new model of earning profits over the course of a couple of years instead of 100% upfront can be a difficult transition to make.  

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Topics: Fonality

Get Your Mom UC for Mother's Day

Posted by Lynn Jones

Apr 9, 2014 3:18:00 PM

Sure, Mother's Day is a ways away, and sure, your mom (probably) isn't a small to midsize business. But it stands to reason that (1) you should start thinking about a great present for the woman who brought you into this world now - so you don't wind up with some flowers picked from your neighbor's yard again - and (2) unified communications would actually be great way to improve the day-to-day tasks that mothers often find themselves doing.

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The 10 Commandments of Unified Communications

Posted by Katerina Roemer

Apr 7, 2014 9:17:00 AM

When SAP recently released its tongue-in-cheek "Mobile 10 Commandments" for the Mobile World Congress, it got us thinking: Maybe all sorts of technology providers should do the same thing. After all, the best way for a business to mess up introducing a new form of technology is to not fully understand it. (Remember when your parents would try to program the VCR? Case in point.)

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Topics: Unified Communications

Forming Your Telecommuting Plan of Attack

Posted by Katerina Roemer

Apr 2, 2014 9:12:00 AM

In my office, there is one thing that every one of my employees is clamoring to do: work from home. What once was a idealistic dream-job opportunity is now far more realistic, as effective mobile hardware and unified communications tools have become more affordable and available for even the smallest of businesses. Even long-held beliefs that telecommuting makes for a black hole of productivity have largely been debunked. In fact, a Stanford University study found that remote workers can be 13 percent more efficient than their on-premises counterparts.  

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Topics: remote work

Three Ways to Use Your Business Phone System to Increase Your Law Firm's Productivity

Posted by Katerina Roemer

Mar 31, 2014 4:27:00 PM

As a lawyer, your time is at a premium. Clients are more demanding than ever and deadlines are always looming. How can you best balance meeting the needs of your customers, while finishing your work? Is there some kind of superpower that will allow you to work more? The answer may lie with your phone system. There is so much new technology with phone systems that makes it more than that handset that sets on your desk. Here are three communication features that could boost productivity of law firms.

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Topics: Business Phone Systems

Better On-Hold Experience Means Better Brand Experience

Posted by Leslie Jenkins

Mar 24, 2014 1:00:00 PM

Ever go into a restaurant or shop and find yourself immediately turned off—so much so that you just decide to leave?  The music is too loud or too obnoxious, the line is ridiculously long or maybe you’re just stuck standing behind that guy who won’t stop talking about something you find utterly uninteresting, at best, or, worse still, completely obnoxious?

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Topics: Business Phone Systems

Make Sure March Madness Doesn’t Kill Your Network Bandwidth

Posted by Katerina Roemer

Mar 20, 2014 12:41:00 PM

Today begins one of my most favorite times of the year. March Madness. I love filling out a bracket and following them from start to finish. My eyes light up when someone asks me, “Who’s in your final four?”.  I love watching the games and following the underdog of the year (I’m hoping it’s Baylor, but maybe I’m biased).  It’s the time when absolutely anything is possible. The upsets are inevitable.  March Madness is the best.

While this is the best time for basketball fans, it’s one of the worst for office productivity. Employees across the office so desperate to stay on top of their March madness brackets are streaming the games while their working. After all, staffing firm Challenger, Gray & Christmas, Inc. report that over 50 million Americans will participate in office pools and lose a collective $1.2 billion for every unproductive work hour during the first week of the tournament.

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Topics: VoIP

Just Call Me Ms. Practicality

Posted by Leslie Jenkins

Mar 18, 2014 10:55:00 AM

I’m kind of a function-over-form kind of person.  I’m not a recreational shopper and I am not much of an early adopter when there is a cool, new piece of technology.  If a hipper version of my cell phone becomes available, I won’t give it a second thought, as long as my own is working just fine, thank you very much.  My car, a Honda Accord, is the trademark of the middle class pragmatists.  I even bought my teenaged daughter an older, used one.  Call me Ms. Practicality. 

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Topics: Unified Communications