Cloud-based unified communications deployments require serious decisions

Cloud-based unified communications deployments require serious decisions

While cloud-based unified communications can provide a multitude of benefits to companies, including the ability to cut costs and improve mobility, the deployment process can be daunting. To begin, decision-makers need to choose which cloud environment will be most beneficial to them, according to a Channel Partners report.

There are three different platforms that can host cloud communications: public, private or hybrid architectures. The public version is a multi-tenant community hosted over the internet, while the private cloud is a dedicated structure hosted on-site or through a trusted third-part data center. A hybrid cloud is a combination of the two, Channel Partners reported.

Citing an Osterman Research report, the news source said that many companies choose to utilize private architectures over public versions because they feature fully customizable capabilities. Additionally, many decision-makers fear the lack of control invites new security risks.

Nevertheless, implementing cloud communications is becoming very popular within the enterprise, regardless of which type companies choose to deploy. Research firm Gartner predicts that nearly two-thirds of all North American companies will migrate 30 percent of their communications to the cloud by 2015. This is because of the lowered total cost of ownership and the ability to access the tools anywhere in the world are some of the cloud's most appealing benefits.

The Fonality cloud communications business solutions unify your phones, emails, instant messaging and important business applications so you can focus more time on what matters - your customers and business needs.