The Advantages of a Hybrid-Hosted Solution

Because legacy on-premise solutions are expensive to purchase and even more expensive to maintain, many businesses are now looking into new deployment solutions such as hybrid hosted environments for their communication needs. Fonality’s hybrid hosted PBXtra solution provides best of breed approach with the solution’s hardware residing on the customers premise while the control panel (along with service, maintenance, and configuration) remains in the cloud.

A hybrid-hosted deployment solution allows for their communications infrastructure (server) to be on-site while deferring equipment monitoring and management costs to Fonality. In contrast, a dedicated deployment method removes all the worries and costs of training and onsite maintenance with the infrastructure hosted within Fonality’s data center. With all Fonality solutions, configuration data is securely backed up; new system features and upgrades are included, and ultimately the total cost of ownership is much less than a legacy on-premises solution.

Administrators can remotely manage all aspects of your phone system and review real-time call logs with comprehensive search filters for all extensions through the online Web Admin and User Panel. Call logs and other data can be exported as reports for use in Excel and Access, and managers can oversee individual and grouped devices from a single screen.