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Conquering the 4 Fears of Cloud Phone Systems: Moving to Modern Business Phones That Do More Than Dial

Using_Technology_to_Address_Challenges_in_Contact_Center_StaffingFind out how to fight four common fears to improve efficiency, enhance collaboration, delight customers and outmaneuver the competition. 



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Thank You for Calling:
Using Technology to Address Challenges in Contact Center Staffing

Using_Technology_to_Address_Challenges_in_Contact_Center_StaffingThis eBook tackles three common contact center staffing challenges: ensuring quality in the face of uncommonly high staff turnover, determining proper staffing levels, and moving beyond voice communication. 

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Yes! We're Open:
How the Right Business Phone System Helps Ensure Business Continuity

Business_Continuity_eBook_2015Explore how a cloud-based phone system can bolster business continuity. We'II take a look at how the right system can ensure employee safety, data security and uninterrupted communication.

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The Modern Lawyer:
5 Technologies Every Lawyer Should Be Using Today

5_Technologies_Every_Lawyer_Should_be_Using_TodayThis eBook looks at a 5 specific technologies designed to help your firm meet these challenges. Download your free copy and learn more about how improving communication might make a positive difference for your firm.

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7 Trends Reshaping Business Communications and What
They Mean to You

7_Trends_Reshaping_Business_CommunicationsThe way we work has changed.  We're more mobile, remote and agile than ever. Business communications systems are keeping up. Learn about the trends driving innovation.


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Turn Pain into Gain: Turn the Insurance Industry’s Top 5 Problems into Your Biggest Competitive Advantages

Turn_Pain_Into_Gain_-_Insurance_Agencies_Top_5_ProblemsWe take a look at how agencies can approach modern challenges from a different point of view, finding hidden opportunities to outmaneuver the competition and flip the impacts of these forces to your advantage.

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Re-Thinking Communications: A Guide for Insurance Agencies

Rethinking_Communications_-_A_Guide_for_Insurance_AgenciesAt the heart of an insurance agency is customer service. But with 65% of those polled saying their agents provide “below average” customer service, it’s clear the insurance industry needs to look for every advantage when it comes to communications with customers.

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Making The Right Call on a New Business Phone System
 

Making_the_Right_Call_on_a_New_Business_Phone_System

Most people looking to buy a new business phone system aren't doing it just for fun. Whatever your reason for considering a new business phone solution, we help by walking you through the major steps of a business phone system purchase.

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Unified Communications for a Mobile Workforce

New_Way_to_Work_eBookThe most essential element of a successful mobile workforce is communications technology that fosters collaboration and ensures employees remain accessible and productive. Are you keeping up?

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Taking Business Communications to the Cloud

Taking_Business_Communications_to_the_CloudCloud VoIP is surrounded by many myths and misconceptions that could keep you from making the jump. A fully-hosted cloud VoIP solution has a lot to offer, but even if your business requires an on-premise solution, you can still benefit from cloud applications.

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