You shouldn’t have to be a rocket scientist to choose a phone solution for your business.
Your system should be easy to deploy, simple to manage and not break your bank. Fonality provides full-featured, cost-effective phone solutions with available collaboration and productivity tools for small and medium businesses.
We’ll take care of the technology and equipment so you can focus on more important things. Like running your business.
What you get:
Visual Voicemail & Transcription
Ability to scan, sort, playback, delete, and flag all voicemails. VM can be accessed via email link (in MS Outlook, Gmail).
Drag-and-Drop Call Handling
Transfer calls to any extension, voicemail box, on-hold, or parking area, simply by clicking on the call and dragging it with your mouse from the call status area to the desired location using Heads Up Display.
Greet your customers with a consistent message, then help them get to the right person fast with push-button selection and routing.
Find Me/Follow Me
Never miss another call. Ensure all calls find you based on rules you create, using features like scheduler, simultaneous ringing and privileged lists.
Mobile Phone as Extension
Don’t want customers to know you’re working from home? Make and receive calls on your mobile device, with the appearance of using your office phone.
Web-Based Admin Panel
Use your browser to add users, make changes on the fly, view call logs and more; from anywhere there’s Internet access.
How does your business benefit?
Let your customers know that you mean business. Project a professional image on every call and ensure that you can get every caller to the right person with the right information, quickly.
Provide the same great phone experience, whether you’re on the road or in the office.
Onsite or in the Cloud
Whether a cloud-hosted phone solution or an on-premise system works best for you, Fonality has the options you seek. Onsite or in the cloud, Fonality is the only provider that lets you choose.
Unlike legacy phone systems, Fonality's hosted solution gets users on the phone faster, often at a savings of 40% or higher.
Manage Users in the Cloud
Fonality’s unique approach lets you manage, add, or change users in the cloud.
Simplify your phone system management and require less time from your IT person.
Because your system is highly scalable, your communications tools will easily grow with your company.
Make it Bigger and Better
Fonality gives you the opportunity to easily add even more powerful business features such as collaboration and contact center features.