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Fonality 24/7 Customer Support

Your home for training, how tos, user guides and installation assistance.

US Systems Status: All Fonality systems are operational. Click for more detail:

All Fonality systems are operational.

Fonality Training

Fonality Academy
Fonality Academy
Live training for users and admins
FAQs
FAQs
Find answers to common questions
Advocate Hub
User Guides
Helpful guides on installation and use

Additional Resources

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Installation
Get resources to help set up your new system
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Update partner supported software
Archives
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Search our archives for additional support
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How Do I?

How to Create a Basic Call Menu - Fonality Support
Create a Basic Call Menu
How Do I Configure My Network - Fonality Support
Configure My Network
Initial IP Phone Setup - Fonality Support
Initial IP Phone Setup
How to Stop malicious SPAM Calls - Fonality Support
Stop malicious SPAM Calls
How to Add New Users - Fonality Support
Add New Users
How to Build Queues - Fonality Support
Build Queues
Remote Phone Setup - Fonality Support
Remote Phone Setup
How to Use my Call Center Agent - Fonality Support
Use My Call Center Agent Features
How to Assign User Licenses - Fonality Support
Assign User Licenses
Additional Fonality Resources - Fonality Support
Additional Fonality Resources