Google Chrome Update: Softphone and Alert Issues:
On Wednesday, April 15, Google made updates to an API that Fonality (and many other companies use) in our applications. Mac and PC users will slowly start having their Chrome browsers auto update for this API. When this takes place, users will notice that their softphone and alerts (chat, call, voicemail, etc) will no longer work. All other browsers work as normal.
For step-by-step instructions on how to force Chrome to continue to work until we release a new Chrome plugin soon, please click here.