Anywhere Management™ - Access Your Phone System from Anywhere

Fonality has developed systems that are easy to use and manage. And that’s what Anywhere Management is all about. Simplifying phone systems by enabling administrators and users to manage their phone systems from anywhere in the world, with any web browser, on any Internet-enabled device.

Want your voicemails in your email in-box? Click. Need a detailed report on your sales call center? Click. How about a different IVR call menu based on the time or day? Click.

Administrative Control Panel

Fonality’s admin control panel allows administrators to manage their systems for any office from anywhere. Using the functions provided, administrators can:

• Manage branch offices
• Build Call Menus and IVRs plus set up Auto-Attendants
• Schedule night mode hours and holidays
• Manage extensions, groups, and permissions
• Moves, adds, changes, and deletions (MACD)
• Manage Queues and Agents
• Run CDR and ACD reports
• Listen to and delete call recordings
• Upload voice prompts and music on hold
• Perform system monitoring and access resources
• Configure and view alerts
• Edit dial plans and trunks
• Much more!

User Control Panel

Fonality’s user control panel allows users to configure their extensions from anywhere. The user control panel includes the following features:

• Review incoming and outgoing calls
• Set up voicemail-to-email
• Listen to voice messages
• Configure FindMe® and Boomerang® Mobile Integration
• Run call reports
• Enable call forwarding
• View company directory
• Much more!