Unified Communications

Fonality’s patented Unified Communications suite provides a wide breadth of powerful functionality for any business. HUD, our award-winning desktop application, sits at the center of a communications revolution that enables features across 3 different mediums: fixed and mobile, phone and PC, and Voicemail, Email, and Chat. With HUD, you can communicate on your desk phone, mobile phone, laptop, or all, and its all the same.

Key Benefits:

Phone / PC

• Integrated Inbox
• Handsfree calling from MS Outlook
• FONcall click to dial from any web page
• CRM Integration

Fixed / Mobile

• FindMe
• Hot Transfer from Mobile to Desk Phone
• Record Calls on Mobile
• Integrated Contact Management
• Schedule-based Forwarding

Voicemail, Email, and Chat

• Integrated Secure Enterprise Chat
• Click-to-Call, Email, Chat From a Single Interface
• Universal Call/Chat/Email/Mobile Directory
• Integrated Call/Chat Queuing and Reporting