I'm tinkering around with Trixbox 2.8.0.4 on a PowerEdge 2650 to feed my curiosity. Don't have a SIP Trunk yet, as my provider is still working on it. For now, just want to make calls from one Soundpoint 330 to another on my network. Very simple setup.
I've followed the instructions for registering my handsets, however when I dial the extension from one Polycom 330 to another, I receive the message "the number you have dialed is not in service." Consequently, when viewing the Line Information & Server Status menu on my phones, it shows the correct information for each, followed by "(Not Registered)." I know that the phones communicate fine with the PBX, as the phones were able to pull the latest bootrom from the TFTP of the PBX just fine.
Here's what I did, step by step.
1. Installed "firmware-polycom" package in the "Packages" menu in the Trixbox GUI
2. typed "setup-polycom" then selected the appropriate ETH interface on my PBX.
3. Inputted MAC address/other required info in the "Endpoint Manager" for my Polycoms.
4. Ensured phones had correct TCP-IP/Server IP info. Saved settings.
5. Unplugged/replugged both phones. Phones saw the PBX and were able to download/install the latest BootROM.
6. Disabled my firewall to no avail.
Any idea why they are not registering?
Member Since:
2012-01-17