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IVR hooked to MySQL DB?

alex weber
Posts: 2
 Member Since:
2010-06-22
Submitted by alex weber on Sat, 08/14/2010 - 3:47am.

I want to setup something where the user on the IVR can type in a work order number and check the status.. I would like the trix to query mysql for status results then use text-to-speech to relay that back to the user. I might also need it where they can enter data in and it will start something.. like they have at the pharmacies.. enter your RX number and it queues the techs to fill it in the database.

Is this possible?

Any ideas where to start?

Another feature I would like to setup is a php website (internal access only).. where I can type in the caller id name/number to change it on the fly.

Where is this information stored.. a conf file, if so which one..

Thanks in advance

‹ Asterisk can not detect hangup Can't find database documentation ›


SkykingOH
Posts: 9678
 Member Since:
2007-12-17
trixbox is a collection of
Sat, 08/14/2010 - 9:50am

trixbox is a collection of projects. To do what you want you need to understand Asterisk Dial Plan Syntax. I recommend "Asterisk, The Future of Telephony" as the best reference.

The GUI is based on FreePBX 2.5 and details on internals can be found at the development section of www.freepbx.org

--

Scott

aka "Skyking"



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