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Caller ID Name Prefix Stripping

solstars
Posts: 57
 Member Since:
2009-07-23
Submitted by solstars on Thu, 01/28/2010 - 5:58pm.

I am helping a small business owner who is subletting some of his extra office space. He now has his attendant answering for three companies on his Trixbox CE. So they would know who these incoming calls are for, I set each DID to add a caller ID prefix. This works well and calls coming in present in the format of:

"ABC Corp - Robert Thomas" (3038811234)

My question is does anyone know how to build a context to strip the caller ID prefix after the call is transferred from the receptionist? I don't think it's a big deal, but some are complaining that it causes the Caller ID string to be too long, and makes it hard to return calls from their caller ID history. I have seen several examples of trimming the Caller ID string on inbound, but not sure where this would go to trim AFTER the call is answered.

Thanks in advance!

‹ Problem with iaxmodem Forwarding calls from one trixbox server to another ›


solstars
Posts: 57
 Member Since:
2009-07-23
Wow... nobody?
Fri, 01/29/2010 - 4:03pm

Wow... nobody?



solstars
Posts: 57
 Member Since:
2009-07-23
Bump
Mon, 02/01/2010 - 7:54am

Bump



solstars
Posts: 57
 Member Since:
2009-07-23
Guess I stumped the
Mon, 02/01/2010 - 9:34pm

Guess I stumped the community.



cvander
Posts: 637
 Member Since:
2006-06-26
Custom Application
Tue, 02/02/2010 - 7:21am

Solstars,

You'll have to direct the call to a custom application after the receptionist to strip off the caller ID prefix. I recommend that you instead use a shorter prefix to avoid the issues.

You should start off your endeavor by reading Asterisk: The future of Telephony, it's a free book and is the definitive guide for programming your asterisk dialplan.

Regards,

Chris



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