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Can't make outgoing calls "all circuits are busy now" after reinstall

magga
Posts: 5
 Member Since:
2008-06-28
Submitted by magga on Sun, 11/09/2008 - 12:08pm.

Hi all,

I have recently reinstalled my trixbox due to some issues I was having with it (including this one) although this problem did not occur until the router was reset to factory defaults and previously outgoing calls were working fine.

The reinstall went ok but now I am still unable to make any outgoing calls (everything else is working fine now).

When trying to make an outgoing call (incoming work fine) it tells me "all circuits are busy now, please try again later".

If I go to PBX > PBX Status in the admin area I am seeing this: (username blanked out)

Name/username Host Dyn Nat ACL Port Status
sipgate/XXXXXXX 217.10.79.23 5060 UNREACHABLE

This seems like it might be a firewall/port forwarding issue? I have ports 5060, 5004 and 10000-20000 forwarded to the trixbox so I don't understand why it is saying this?

If I use my IP phones and connect them directly to sipgate, I can make outgoing calls ok yet with the same ports forwarded to the trixbox, it does not work!

Does anybody have any ideas/guides pointers as to how I can fix this?

Thanks in advance!

‹ Do Not Play "Please leave your message after the tone. When done, hang-up, or press the " Webmin/Shorewall Help / Setup Guide ›

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16again
Posts: 370
 Member Since:
2007-03-04
Did you reconfigure
Sun, 11/09/2008 - 12:20pm

Did you reconfigure sip_nat.conf manually??


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magga
Posts: 5
 Member Since:
2008-06-28
Hi, I don't have anything
Sun, 11/09/2008 - 12:24pm

Hi,

I don't have anything set in sip_nat.conf, do I need something in here? I can't remember whether I did before or not but I restored a backup and the other conf files I edited seem to be as they were before.

I don't think outgoing is using nat:

[sipgate]
context=from-pstn
dtmfmode=auto
fromdomain=sipgate.co.uk
fromuser=XXXXXXX
host=sipgate.co.uk
insecure=port, invite
nat=no
qualify=yes
secret=XXXXXXXX
type=friend
username=XXXXXXX

These settings were all working before the router was reset to default settings though.


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16again
Posts: 370
 Member Since:
2007-03-04
In topic start you mentioned
Sun, 11/09/2008 - 12:56pm

In topic start you mentioned port forwarding, which implies NAT, so you do need sip_nat.conf


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magga
Posts: 5
 Member Since:
2008-06-28
Ok, what do I need in
Sun, 11/09/2008 - 1:03pm

Ok, what do I need in sip_nat.conf as it is currently empty?


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magga
Posts: 5
 Member Since:
2008-06-28
I have just manage to
Sun, 11/09/2008 - 1:08pm

I have just manage to resolve this, turns out it was a problem with the router, thanks anyway!


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