Hope someone can help me out with this problem.

hcrane
Posts: 144
Member Since:
2006-06-01

Our company was running TrixBox 1.2.3 with FreePBX 2.1.3 and some 1.2.?? version of asterisk. We have a Cbeyond 16 channel SIP trunk for DID and outbound calls. With those versions, we had all inbound calls routed into a ring group with one extension in it. We would then do a call forward all calls to an outside cell phone number on the weekends. The setup would forward all inbound calls very nicely to the cell phone.

We recently upgraded to TB 2.0 then upgraded FreePBX to 2.2.0 (and subsequently, 2.2.1) The upgrade also took Asterisk to 1.2.15. Now the call forwarding is broke. If we call in from the outside and the extension is forwarded, the call goes directly to voicemail. We looked at the logs and apparently the outbond forwarded call gets an extension busy for some reason.

So, we are thinking about upgrading or downgrading asterisk to either 1.2.16 or 1.2.14. Can anyone tell me if that may be where the problem. I already tried changing version numbers on FreePBX. And, should I upgrade or downgrade?



JamesDW
Posts: 518
Member Since:
2006-06-01
Try deleting and rebuilding

Try deleting and rebuilding the extension...

-- James

www.rosevillelovelyhomes.com



Undrhil
Posts: 264
Member Since:
2006-06-25
Yeah, when I upgrade my TB

Yeah, when I upgrade my TB to 2.0, it broke all of my Follow-Me setups. I just went through, deleted each Follow-Me and recreated it. You might be able to just delete the ring group and recreate it.



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