Incoming call problem

bmikesell
Posts: 2
Member Since:
2008-08-12

I have Trixbox 2.6.1 and I have been having an odd problem. Most of my incoming calls work and some don't. I can call in and get my IVR message with no problems then I can try again and it just rings and rings or it does nothing.
I don't understand how most incoming calls work fine and then some don't. Any Ideas?



bubbapcguy
Posts: 3774
Member Since:
2006-06-02
posting

You need to provide more info than this

Trunk???? zap / sip if zap what card

snippts of log when the call fail

the more info you give the better the response



bmikesell
Posts: 2
Member Since:
2008-08-12
It is a SIP trunk and these

It is a SIP trunk and these are my settings:

username=myusername
type=friend
secret=mypassword
peercontext=outbound-preproc
host=sfo02a.netlogic.net
dtmfmode=info
disallow=all
context=from-trunk
allow=ulaw&gsm
nat=yes

Where is the log that will show the failed call?

The calling party has no tone. There appears to be no audio transfer into the IVR; as the calling party does not receive the IVR message. However, if you look at FreePBX reports, you will note the Dst answered the call with a "s". But FreePBX reports show the calling being answered with the Dst being "s"

I used Asterisk -r and compared what happens when it works and what happens when it just sits there with no IVR.

It does the exact same thing so when it didn't play the IVR or anything I just tried entering an extension and it worked.

Why would it sometimes not play the IVR?



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