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Can't dial outside calls

prabinsh
Posts: 7
 Member Since:
2008-01-07
Submitted by prabinsh on Tue, 05/06/2008 - 7:40am.

I am running Trixbox 2.4 CE in my company with 45 users. Every now and then, users complain about dropped calls and very frequently can't dial outside.

I have tried to look into forums but couldn't find the solutions. Please help.

Our company doesn't have vlan. Is it affecting the quality?

‹ trixbox says 48 Modules Available Uniden UIP312 IP phones ›

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jades
Posts: 2340
 Member Since:
2006-11-26
Please describe your setup.
Tue, 05/06/2008 - 5:58pm

Please describe your setup. Providers used, etc.

--

Joseph Ades
josephades1_at_gmail_dot_com
(212) 937-4299


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prabinsh
Posts: 7
 Member Since:
2008-01-07
Setup
Wed, 05/07/2008 - 7:24am

Thanks. We have RhinoEquipment box with T1/E1/J1 card. I have T1 Pri from AT&T. Currently we have 40 users.

Here are informations regarding the box:

1. AMD Athlon(tm) 64 Processor 3800+
2. 1 GB of RAM
3. Asterisk 1.4.16-1 RPM by vc-rpms@voipconsulting.nl built by root @ new-host-3 on a i686 running Linux on 2007-12-19 09:03:35 UTC

I hope this helps.


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jsangervasi
Posts: 11
 Member Since:
2008-05-02
Monitor your network and server stats
Mon, 05/12/2008 - 10:29am

Do you currently have any means of monitoring your network and systems? I recommend that you always keeps VoIP traffic on a separate VLAN for good performance, high network traffic can always have negative side affects on VoIP performance. I would also recommend sniffing some packets on your network and also checking your server logs to see if your network traffic reflects the dropped calls or inability to dial out.


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