Home » Forums » Community Edition » Open Discussion

emailed faxes bouncing

AndyInNYC
Posts: 150
 Member Since:
2006-08-06
Submitted by AndyInNYC on Fri, 04/11/2008 - 12:47pm.

I had faxes to pdf to email working; I haven't changed anything, but now they bounce.

Here's the info I gathered (let me know if more is needed).

all caps are from webmin
MESSAGE CONTENTS
The original message was received at Thu, 10 Apr 2008 21:13:14 -0400
from trixbox1.localdomain [127.0.0.1]

----- The following addresses had permanent fatal errors -----

(reason: 554 5.7.1 Service unavailable; Client host [68.39.182.43] blocked using
zen.spamhaus.org; http://www.spamhaus.org/query/bl?ip=68.39.182.43)

----- Transcript of session follows -----
... while talking to smtp12.intermedia.net.:
>>> DATA
http://www.spamhaus.org/query/bl?ip=68.39.182.43
554 5.0.0 Service unavailable

FAILED DELIVERY STATUS
Final recipient mysendtoaddress@me.com
Reason for failure 554 5.7.1 Service unavailable; Client host [68.39.182.43] blocked using zen.spamhaus.org; http://www.spamhaus.org/query/bl?ip=68.39.182.43
Remote mail server smtp12.intermedia.net
Reporting mail server trixbox1.localdomain

Any thoughts on why this goes boom? It was working the day before.

Andrew

‹ Newbie Question about Hardware Equipment Incoming Dial Patterns ›

&nbsp

bubbapcguy
Posts: 3774
 Member Since:
2006-06-02
spammer
Fri, 04/11/2008 - 2:34pm

well as the log states you have been tagged as a spammer

...........zen.spamhaus.org.......................If you are using your box to send to the client you need to stop and use comcast's outbound server.

If you do not have one you have a t-1 or something you need to talk to the DNS admin
you will need to talk to comcast the provider of your Ip's as well
You need DNS / PTR / RDNS settings as well or this will be a always thing

If you follow the link it tells you why
http://www.spamhaus.org/pbl/query/PBL191922


&nbsp

AndyInNYC
Posts: 150
 Member Since:
2006-08-06
Well
Sun, 04/13/2008 - 9:43am

Bubba,

Thanks for the reply.

I'm only sending mail from my account to my account; ie an inbound fax (3 total so far) to my own email address. Clearly I've never complained.

I'm trying to use my outbound comcast (just like from Outlook) on the same cable modem in the house to my work email address with intermedia.net.

All I want to do is flip my voicemail and faxes to myself. This is a one-line system with nada volume.

How do I correct the apparent error(s) in my config to get comcast outgoing and intermedia incoming? I need to login to send via comcast.

Does someone have a complete sendmail text (pre-compile/hash) file that I can change my destination, smtp server, username/password and get the silly thing to work?

Thanks

Andrew


&nbsp

KodaK
Posts: 1885
 Member Since:
2006-06-14
Intermedia has decided that
Sun, 04/13/2008 - 10:02am

Intermedia has decided that your IP block is home to spammers.

It looks like you're just sending directly and not using a smart host. I would recommend either using one of Comcast's or Intermedia's SMTP servers and then following my howto:

http://www.trixbox.org/node/28002

--

WARNING: I no longer actively participate in these forums. My thoughts on trixbox in a nutshell: http://www.youtube.com/watch?v=q4xBMkWu1pE Use AsteriskNOW instead.


&nbsp

AndyInNYC
Posts: 150
 Member Since:
2006-08-06
OK, this is weird ...
Tue, 04/15/2008 - 12:29pm

Emails from voicemail go through correctly.
Email from Fax is rejected.

How do I find out what I have set differently? Clearly faxes have a setting somewhere in the setup which is causing them to be rejected.

Andrew


&nbsp

AndyInNYC
Posts: 150
 Member Since:
2006-08-06
Still trying to find my error
Sun, 04/27/2008 - 9:01am

Presently, emails from voicemail works while email from faxes have the rejection problem as described above.

What can I check to see what is set differently?
I believe I set the smarthost correctly - I am getting voicemails without incident.

dnl # Uncomment and edit the following line if your outgoing mail needs to
dnl # be sent out through an external mail server:
dnl #
define(`SMART_HOST',`smtp.comcast.net')dnl
FEATURE(`authinfo',`hash -o /etc/mail/authinfo.db')dnl
dnl #

the authinfo setup seemed to go correctly

What might be the reason faxes are rejected and voicemails go through?

Andrew


&nbsp

KodaK
Posts: 1885
 Member Since:
2006-06-14
Are you sending them to the
Sun, 04/27/2008 - 9:24am

Are you sending them to the same destination address?

Follow these steps:

Edit /etc/sysconfig/sendmail and change the QUEUE line so that it reads:

QUEUE="1h -oL15"

the -oL15 turns up the verbosity of the mail log and you will be able to see the actual conversation taking place between the MTAs.

After doing that, restart sendmail:

service sendmail restart

Now, send a test voicemail and a test fax. View /var/log/maillog, copy it and paste it to pastebin.ca or something. Make sure to sanitize it, but when you do, make sure that you do it consistently. In other words if blah@someisp.com gets changed to halb@otherisp.xxx, make sure you do it the same way everywhere, and do not change two different addresses to the same one. If there's a difference it matters.

The goal here is to spot the difference.

--

WARNING: I no longer actively participate in these forums. My thoughts on trixbox in a nutshell: http://www.youtube.com/watch?v=q4xBMkWu1pE Use AsteriskNOW instead.


&nbsp

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.