We just migrated from Trixbox 2.6.0.1 to Trixbox 2.8.0.4. In the old setup, we had faxes that were routed via DID (over our PRI) so that they ended up in the individual user mailboxes. After making the change in extensions.conf to replace rxfax with ReceiveFax, we now get faxes, but only *after* the call is routed to the desktop and goes to voicemail. That is, a fax call comes in, get routed to the extension, rings at the extension, and, if the user knows that its a fax and rejects or ignores the call so that it goes to voicemail, it then gets processed as a fax.
My understanding (and experience with 2.6.0.1) was that fax calls were to be detected transparently and routed appropriately before they reached the user deskset.
Is there something that I am missing that would give me back the behavior I want, which is detection before ringing at the desktop? I've tried longer detection delays (having used 6 seconds before), but that did not help.
So, I am hoping someone else has seen this problem and has some ideas on where I should be looking. It seems to me to be a problem with the dialplan logic, given the order of processing, but I will confess that I cannot see what the problem might be. Any thoughts or pointers you folks might have would be greatly appreicated.
Thanks in advance...

Member Since:
2006-07-07