Hello,
Is there a way to create a general voicemail box without it showing up in the users? We run a tech support call center and would like to have a support mailbox, but don't really want it showing as a standard user.
Gonzalo
 
General Voicemail without taking up a User
Submitted by YOystick on Thu, 10/23/2008 - 9:15am.
When you say "user", you
Thu, 10/23/2008 - 10:17am
When you say "user", you mean in the extensions list?
Try the Voicemail Blasting module. I never personally tried it out but if that doens't work then you can work with manually making a mailbox in sip_custom.conf
Let me know if voicemail blasting didnt work and ill guide you
To install the module, go to PBX settings and Module Admin. Check for updates online and youll find the module in the list.
 
Quote:
Thu, 10/23/2008 - 7:57pm
Quote:
sip_custom.conf??)
Voicemail boxes are configured in voicemail.conf. I am not sure if FreePBX overwrites that file or not, I think it may be the exception and it reads the text file and rewrites it.
--
Scott
aka "Skyking"
 
From personal experience,
Thu, 10/23/2008 - 7:39pm
From personal experience, FreePBX does overwrite the voicemail.conf file and others as well after upgrading to different versions (example, 2.4 to 2.5)
 
Member Since:
2006-12-05