User has a Linksys 942 connected to a TB remotely. All works great, but he claims that he keeps getting cut off when on a long duration call after 10 minutes. Short calls, no problem.
 
Linksys phone
Submitted by busster8 on Mon, 11/24/2008 - 10:41am.
Please give more details.
Tue, 11/25/2008 - 7:25am
Please give more details.
Provider?
Ping tests?
Asterisk logs?
Instructions are all over the forum
 
I have hundreds of these
Tue, 11/25/2008 - 11:01am
I have hundreds of these installed at multiple locations and have never had a problem with one dropping calls so I doubt its the phone, its more than likely the circuit.
 
dropping calls
Tue, 11/25/2008 - 1:00pm
It seems strange that it drops right at 10 minutes.
 
Yeah
Also router info would
Tue, 11/25/2008 - 1:16pm
Yeah
Also router info would be necessary. Maybe you have a weak or defected router or internet modem that cant handle such a load?
Why dont you try downloading a very big file on the internet and see if it cuts off after 10 minutes
We need your internet and telephone provider info as well to give you a better answer
 
Dropped call
Tue, 11/25/2008 - 1:46pm
Locally, service provider Excel. Remote side - AT&T UVerse. Mitel and Linksys phones at the remote site. User also has a purchased EyeBeam softphone on a laptop. Mitel phone, no issue. EyeBeam, no issue. Linksys phone, drops call after 10 minutes almost to the second. Computers at remote site connect via Logmein without a problem.
If it were a network, ISP, SIP provider, or switch problem, I would expect it to effect all sip phones. Went ahead and upgraded Linksys to latest software yesterday. No change.
 
Ok so this changes
Tue, 11/25/2008 - 2:35pm
Ok so this changes everything, who did you purchase the phones from? Call them up and have them exchange your phones. you probably received them defected.
 
Member Since:
2006-06-25