Message indicator working for some phones but not all

rockinthesixstring

Posts: 30
Member Since:
2008-07-10

Submitted by rockinthesixstring on Fri, 08/27/2010 - 8:36am.

I just upgraded to trixbox ce v2.8.0.3 from v2.6???

The reason for the upgrade (for those of you who might ask "why") was that I made a boo boo and overheated my previous box and with the new MoBo, couldn't salvage the os install (didn't have the 2.6 disc either)

So I got my new box up and running (didn't make any changes to any of my phones), and the system works great. The I started wondering why some of the extensions are getting voicemails while mine doesn't. I decided to check my messages, where lo and behold, I have 40 messages waiting. Ugh... no indicator light means no messages in my world.

Since I haven't changed anything in the phones, I'm inclined to think that it's not a problem with the phone, just just FYI, I'm using the Linksys SPA941 phones.

Can anybody help explain why I can't get the indicator light working?

Here is some stuff from my sip_additional.conf

This extension does NOT get an indicator light

[201]
deny=0.0.0.0/0.0.0.0
type=friend
secret=xxxxxxxx
qualify=yes
port=5060
pickupgroup=
permit=0.0.0.0/0.0.0.0
nat=yes
mailbox=201@default
host=dynamic
dtmfmode=rfc2833
dial=SIP/201
context=from-internal
canreinvite=no
callgroup=
callerid=device <201>
accountcode=
call-limit=50

This extension DOES get an indicator light

[401]
deny=0.0.0.0/0.0.0.0
type=friend
secret=xxxxxxxx
qualify=yes
port=5060
pickupgroup=
permit=0.0.0.0/0.0.0.0
nat=yes
mailbox=401@default
host=dynamic
dtmfmode=rfc2833
dial=SIP/401
context=from-internal
canreinvite=no
callgroup=
callerid=device <401>
accountcode=
call-limit=50

sip_general_additional.conf

vmexten=*97
disallow=all
allow=ulaw
allow=alaw
allow=h263
allow=h263a
allow=h264
videosupport=yes
context=from-sip-external
callerid=Unknown
notifyringing=yes
notifyhold=yes
limitonpeers=yes
tos_sip=cs3
tos_audio=ef
tos_video=af41
alwaysauthreject=yes

sip_notify.conf

[polycom-check-cfg]
Event=>check-sync
Content-Length=>0

; Untested
[sipura-check-cfg]
Event=>resync
Content-Length=>0

; Untested
[grandstream-check-cfg]
Event=>sys-control

; Untested
[cisco-check-cfg]
Event=>check-sync
Content-Length=>0

; Tested
[snom-check-cfg]
Event=>check-sync\;reboot=false
Content-Length=>0

; Tested
[aastra-check-cfg]
Event=>check-sync
Content-Length=>0

; Tested
[aastra-xml]
Event=>aastra-xml
Content-Length=>0

rockinthesixstring

Posts: 30
Member Since:
2008-07-10

-- bump --

Sun, 08/29/2010 - 3:32pm

-- bump --

SkykingOH

Posts: 9541
Member Since:
2007-12-17

sip_notify has nothing to do

Sun, 08/29/2010 - 5:14pm

sip_notify has nothing to do with MWI.

What is the pollmailboxes set to in voicemail.conf?

Scott

aka "Skyking"

rockinthesixstring

Posts: 30
Member Since:
2008-07-10

It's commented

Sun, 08/29/2010 - 7:12pm

It's commented out.

;pollmailboxes=no    ;   If mailboxes are changed anywhere outside of app_voicemail,
;                    ; then this option must be enabled for MWI to work.  This
;                    ; enables polling mailboxes for changes.  Normally, it will
;                    ; expect that changes are only made when someone called in
;                    ; to one of the voicemail applications.
;                    ;   Examples of situations that would require this option are 
;                    ; web interfaces to voicemail or an email client in the case 
;                    ; of using IMAP storage.

SkykingOH

Posts: 9541
Member Since:
2007-12-17

Uncomment the line and then

Sun, 08/29/2010 - 11:03pm

Uncomment the line and then restart asterisk "service restart asterisk" and see if that clears it up.

Scott

aka "Skyking"

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