New Digium Cards

schmooze
Posts: 235
Member Since:
2007-02-17

So I figured I would get a thread started on how the newly designed and engineered Digium Cards are fairing for anyone who has tried them. We were at VON a few weeks ago and at the urging of Jared Smith from Digium we decided to pickup a 4 Port Analog and a Single Port T-1 Card.

We installed both cards onto some test machines in our labs and have been throughly impressed with how well they have worked and there IRQ handling abilities. So now the next task at hand is to install them onto some production machines and hope all goes well. I am hoping to get some feedback from other users on there experience with the new cards.

I ask you to please not turn this into a bash thread we all know of the past issues with Digium cards and I want to hear feedback from people on there new cards.

--

Tony Lewis
www.schmoozecom.com
For some great FreePBX training please visit
http://www.freepbx.org/open-telephony-training-seminar



kerryg
Posts: 6793
Member Since:
2006-05-31
Steve, Bill, and Mark all

Steve, Bill, and Mark all hyped about their new cards back at Astricon and I can't wait to hear how they perform.

--

Kerry Garrison
http://www.VoipStore.com - http://3cxbook.com
(888) VOIPSTORE - (888) 864-7786



WebSmith
Posts: 8
Member Since:
2007-09-20
I'm happy you like the cards

I'm glad to hear that the cards have worked out well for you, Tony.

I don't want this post to sound like an infomercial, but for those that are curious the new VoiceBus architecture that we're using on those cards is absolutely incredible! I'll be the first to admit that the earlier Digium cards
had some issues on certain motherboards, and weren't exactly the most tolerant of bad conditions of the PCI bus. The VoiceBus architecdture changes all that :-) We're so confident in our new boards that we're
willing to stand behind them with our ESP program, which is essentially a no-risk satisfaction guarantee.

Please let me know how the cards fare in your further testing.

--

---
Jared Smith
Training Manager
Digium, Inc.



rpotthoff
Posts: 146
Member Since:
2006-12-19
Sorry Guys but what are the

Sorry Guys but what are the cards you are talking about please.



kerryg
Posts: 6793
Member Since:
2006-05-31
The new models of the Digium

The new models of the Digium cards.

--

Kerry Garrison
http://www.VoipStore.com - http://3cxbook.com
(888) VOIPSTORE - (888) 864-7786



rpotthoff
Posts: 146
Member Since:
2006-12-19
Sorry

Which models are they? I would like to take alook at them, I am sorry but I have not kept up with Digium cards as I have only one installed and working and I do not use it for my calling (yet).



kerryg
Posts: 6793
Member Since:
2006-05-31
they are the VoiceBus

they are the VoiceBus versions and not the TigerJet versions.

--

Kerry Garrison
http://www.VoipStore.com - http://3cxbook.com
(888) VOIPSTORE - (888) 864-7786



rpotthoff
Posts: 146
Member Since:
2006-12-19
Ok thanks I found it the

Ok thanks I found it the TDM410, Looks great I am going to order one tonight and start playing with it.

Again Thanks



jonnytabpni
Posts: 379
Member Since:
2007-03-21
could someone please link me

could someone please link me to the newer version please? do the old and new ones share the same model number?

Do they help with timing?

How do they fair against the Sangoma ones?

Cheers



WebSmith
Posts: 8
Member Since:
2007-09-20
Digium cards with VoiceBus technology

As I understand it, the cards in our current lineup with the VoiceBus technology include:

Analog Cards
---
TDM410 - four ports of either FXO or FXS in any combination + echo can, PCI connector
TDM800 - eight ports (two four-port or single-port daughtercards) + echo can, PCI connector
AEX800 - eight ports (two four-port or single-port daughtercards) + echo can, PCI Express connector
TDM2400 - 24 ports (six four-port daughtercards) + echo can, PCI connector
AEX2400 - 24 ports (six four-port daughtercards) + echo can, PCI Express connector

Digital Cards
---
TE122 - single port T1/E1/J1 card with echo can, PCI connector
TE121 - single port T1/E1/J1 card with echo can, PCI Express Connector

As you can well imagine, we'll be adding more cards to the VoiceBus lineup as time goes on. There's also a distinct possibility I've missed one -- I have as much trouble as everybody else keeping up with the model numbers. :-)

--

---
Jared Smith
Training Manager
Digium, Inc.



paulhuynh
Posts: 64
Member Since:
2006-06-01
DO NOT BUY TDM800 with echo can

I have loss all faith with digium hardware

We have two tdm800 with echo can. Digium know there is a bug in the product but yet they continue to sell their product.

It cant do echo can on full duplex.

Ask them for help and they said let try their software HPEC LOL (so why do you sell something no one can used).

PLEASE HELP ME ASAP I have clients that have a need for 8 fxo ports i also need good echo can as well hopefully it hardware? Do Rihno and sangoma have any?

Any input would be great.



roderickm
Posts: 17
Member Since:
2006-12-28
TDM800 + VPMADT032 = Superior echo cancellation

Hi Paul,

I understand how frustrating echo can be in a voice system. It's infuriating to invest hours making your Asterisk-based PBX work just the way you need and then wrestle with line echo, too.

The source of your trouble is not a known bug in the Digium products you purchased (thanks for your business!), but the telephone hybrid or a handset's acoustic coupling. If we found a bug in the product, we'd fix it -- and provide the new firmware code to all existing registered customers.

The VPMADT032 offers echo cancellation that meets or beats industry standards, converging quickly and canceling up to 1024 taps (128ms) of echo. All this without any additional CPU load on your host processor like with software based EC efforts. It's the best echo canceler available for use with Asterisk, hands down.

We occasionally -- no, rarely -- hear from customers that encounter echo problems so extreme or so unusual that the VPMADT032 algorithm cannot cancel all the echo, or gets too zealous and cancels valid speech, which then sounds like sounds like half-duplex audio. In these unusual cases, our tech support team will ask customers to use the ztmonitor utility to record samples of the audio. We then escalate the case to engineering to analyze those recordings. Perhaps it becomes an opportunity to improve the G.168-compliant algorithm. Perhaps the echo exceeds the capacity (128ms) of the canceler. Whatever the outcome, we take care of the customer.

I've reviewed your case history in our tracking database, and I ask for your patience as we analyze the recordings from your system. We received them yesterday and the case was escalated to our engineering group. Even Mark Spencer is aware of your particular issue and I've exchanged email with him about it. It would be a shame to lose your faith in Digium products when we're actually working quite hard to understand and resolve the echo trouble you're experiencing on your lines.

Paul, thanks for your business. (That's a sentiment worth echoing!) If you'll give us a little time to dig into the diagnostic data, I'm confident that we'll come up with a solution.

rm
--
Rod Montgomery
Director of Services, Digium, Inc.

--


Rod Montgomery
Product Manager, Digium, Inc.



roderickm
Posts: 17
Member Since:
2006-12-28
Followup on the case of noisy lines

In the interests of sharing the solution to this problem with anyone else that might be reading this thread (or searching for answers later):

Our engineering team collaborated with the echo-canceling technology vendor to analyze the audio recorded from your system and determined that there is static on the line (incoming to the Asterisk server), and the signal level from the PSTN is also quite high, which makes the echo canceller's non-linear-processor very aggressive (because the received signal is a much higher level than the transmitted signal).

They made two suggestions:
1) Set the rxgain to a small negative value, probably -1 or -2. This will bring the received signal level closer to the transmitted signal level.
2) Increase the NLP threshold, which is possible with the VPMADT032, but not (yet) an adjustable setting in the software-only HPEC.

As always, Digium is committed to supporting its customers. If you're having trouble with echo, contact Digium Technical Support. We're eager to help!

Sincerely,
rm
--
Rod Montgomery
Director of Services, Digium, Inc.

--


Rod Montgomery
Product Manager, Digium, Inc.



ADDMan
Posts: 77
Member Since:
2008-04-01
1+1 = 4?

This does not make any sense. I can see the NLP threshold thing and the explanation of the root cause but the fix does not make sense. can you explain to me how audio processed in the hardware would be magically fixed when it hit chan_zap? By the time the audio gets to asterisk the hardware has given it GHB and gone to town on it so the gains post processing wouldn't seem to matter. Maybe you misunderstood and there is a hardware gain adjustment or something that we would adjust in the driver? Ah what do I know.

--

Asterisk My Anti-Drug



GSnover
Posts: 1432
Member Since:
2006-11-19
Of the new cards, we have tried the TE122p and the TDM404B

and they both work excellent - and they work "out of the box" - no muss, no fuss - they are all now our standard cards.

Also, thanks for FINALLY putting HWEC on a Single-Span PRI card - this is our most common configuration, and we had to use a Sangoma a101d before - now, it's the TE122B - A truly excellent (and easy) card.

Bravo!

Greg



0x0b0b
Posts: 28
Member Since:
2007-05-02
Ummm did it help?

Did all of that help from Rod make a difference, or was ADDman right?

Seems to me that the gain settings are after the fact. I've been waiting for a response from paulhuynh.

Where does that issue stand?

Bump.



josegaal
Posts: 34
Member Since:
2007-03-22
Two digium cards on same computer

Hi, I already have one TDM400 working great on a dell server. I need to add 4 FXO ports now and the server has an extra PCI slot. Is it possible to put two cards on the same server? can I mix both techonologies (voice bus architecture with the old one)?

ANother question is can I mix a card with echo can with one wiithout echo can?

Or the best option is to get rid of my current TDM400 and buy an 8 port one?.

Any suggestions will be appreciated.

Thanks.



chuckjuhl
Posts: 19
Member Since:
2007-09-07
vpmadt032 is worse than worthless.

TDM800 - eight ports (two four-port FXO daughtercards) + echo can, PCI connector = NUTTIN BUT TROUBLE. The vpmadt032 hardware echo can apparently only works in half-duplex with the TDM800 and 2400. There are LOTS of posts on this on various forums (including this one). It took me WEEKS to figure this out - mostly because digium and fonality kept sending me on snipe hunts suggesting the problem was with everything and anything OTHER than the hardware echo can on the TDM800. Digium needs to recall the vpmadt032 modules and refund everyone's hard-earned $$$$.

what I would like to know right now is how to disable the hardware echo can without physically having to remove it.



chuckjuhl
Posts: 19
Member Since:
2007-09-07
Wrong Rod

There is a known issue with the VPMADT032 hardware echo can. Specifically with Zaptel. The VPMADT032 modules are incompatible with the firmware loaded by the zaptel drivers (firmware 107 in dmesg if your curious) and that according to Digium I can't expect them to ever work with zaptel as it has been discontinued. I was told that I needed to install dahdi. Do you really think my clients are happy to pay for another 3-4 hours to install dahdi when these hardware can modules have been on the market before dahdi was ever out of beta? What happened to your statement that "If we found a bug in the product, we'd fix it -- and provide the new firmware code to all existing registered customers." ????????



roderickm
Posts: 17
Member Since:
2006-12-28
Zaptel is dead, long live DAHDI (and your VPMADT032)

Chuck,

First, I apologize that you're having trouble with echo. It's one of the most frustrating challenges we all face. I'm also sorry for the delay in responding to your post here, but I was not notified of the reply by email and only found your post because someone told me about it.

As Digium announced over a year ago -- http://blogs.digium.com/2008/05/19/zaptel-project-being-renamed-t... -- there was a trademark conflict with another company over the name "Zaptel," and we cooperated with them to resolve the conflict by renaming that software to DAHDI.

The DAHDI drivers load firmware for the VPMADT032 that runs on its DSP. The firmware is updated periodically, and the DAHDI drivers are updated as well to make use of additional capabilities of the firmware. Just as Zaptel changed and improved before the name change, DAHDI has done so in the time since. You should not expect to see updates to Zaptel, nor are you able to run the latest VPMADT032 firmware using Zaptel -- the older drivers simply don't use the API required by newer firmware. This is not a bug, or what I'd agree is a "known issue."

Whether you charge your clients to install these (free, no-cost) upgrades is up to you. Asterisk and DAHDI are repackaged and sold in more ways than I track, but I know updating these drivers in Switchvox requires a couple of mouse clicks and a few minutes for installation and restart. Compiling from source on dozens of customer boxes would not be a fun approach, though I hear from plenty of folks that choose that route.

As always, I invite you and all other registered Digium customers to contact us if you need help with our products. You may not like our advice (upgrading DAHDI may be inconvenient for you or your customers), but it's probably less bothersome than living with echo on your calls. We want to help.

Thank you for your business. We'll continue to provide free improvements to DAHDI, the VPM firmware, and Asterisk for everyone.

Sincerely,
rm
--
Rod Montgomery
Director of Services, Digium, Inc.

--


Rod Montgomery
Product Manager, Digium, Inc.



stgnet
Posts: 14
Member Since:
2006-10-04
Upgrade not always an option

Rod-

It's not always possible to upgrade an existing system. I can't just switch zaptel to dahdi and not have to go through a costly upgrade of the entire system, due to the web gui not knowing how to spell dahdi.

Is there a way to remotely disable the hardware canceler? Is there a way to configure zaptel to not use the hardware card and override it with software? Is there a way to configure the driver to disable the hardware echo canceller? Having to visit multiple locations at considerable driving distance to fix this problem is costing me in more ways than one.

You didn't answer the previous query for a way to disable the hardware card, so I'm asking again: HOW DO YOU DISABLE THE HARDWARE CARD? Or is the only answer physically removing it?



SkykingOH
Posts: 9681
Member Since:
2007-12-17
Quote: a costly upgrade of
Quote:
a costly upgrade of the entire system, due to the web gui not knowing how to spell dahdi.

Nonsense - What cost other than your time is the upgrade? THe "web GUI" based on FreePBX has supported DAHDI since v2.5. A simple switch in amportal needs to be turned on.

Zaptel can be disabled (don't forget to turn off modprobe) and DAHDI installed right on a 2.6 trixbox. I just upgraded a customer to Asterisk 1.4.29 and DAHDI 2.2 on a trixbox that started life as trix 2.4

--

Scott

aka "Skyking"



miller357
Posts: 32
Member Since:
2007-01-24
Where is that simple switch

Where is that simple switch in amportal?



SkykingOH
Posts: 9681
Member Since:
2007-12-17
DAHDI compatability settings

DAHDI compatability settings are documented at freepbx.org

I don't want to just give you the setting, you need to know ahat it does.

--

Scott

aka "Skyking"



solstice
Posts: 137
Member Since:
2006-06-02
Are the Dahdi drivers that

Are the Dahdi drivers that are loaded for the VPMADT032 echo canceller the MG2 drivers? or is this software one?



ryadbel
Posts: 3
Member Since:
2008-12-06
new installation TDM400P

Hello,

I'm a realy novice on linux and TRIXBOX, and I want know how can I do to install an configure my new card (DIGIUM TDM400) on my TRIXBOX server (2.6.2.3)

at first, I tried to use the same command ( setup-pstn) but I don't have the same resault you descript.

can some one help me; for I can explain the issues ??



SkykingOH
Posts: 9681
Member Since:
2007-12-17
Ryadbel - Start your own

Ryadbel - Start your own thread. Do not hijack thread on another topic.

--

Scott

aka "Skyking"



rkincaid
Posts: 1
Member Since:
2009-03-02
Do I need to turn software echo off?

I have the new echo cards.
Do I need to turn off the software echo cancellation off in the trixbox software?

My trixbox software was install with the cards inplace

Thanks
Randy



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