New to Trixbox - Inbound

netcast
Posts: 1
Member Since:
2009-07-06

Hi
I am running Trixbox v2.6.2.2 on a vmware machine (downloaded the vmware image)

Everything works well except for the inbound calls. About 3 or 4 times a day they seem to stop. I think it happens when the system is idle but i can't be sure.
I reset the trixbox and exery thing works again!! For a couple of hours or so....

Here is the details:

Network Adapter - Bridged (on a reserved public ip 10M) - the traffic can get high at times

5 Indound routes - through callcentric (I see incoming calls in the callcentric log)

added extensions_custom.conf -------------------------------------------------------------------------------
[custom-incoming]
exten => s,1,Set(Var_FROM_DOMAIN=${CUT(CUT(SIP_HEADER(TO),@,2),>,1)})
exten => s,2,GotoIF($["${Var_FROM_DOMAIN}" = "callcentric.com"]?5:3)
exten => s,3,GotoIF($["${Var_FROM_DOMAIN}" = "ss.callcentric.com"]?5:4)
exten => s,4,GotoIF($["${Var_FROM_DOMAIN}" = "66.193.176.35"]?5:7)
exten => s,5,Set(Var_TO_DID=${CUT(CUT(SIP_HEADER(TO),@,1),:,2)})
exten => s,6,GotoIF($["${Var_TO_DID}" != ""]?ext-did,${Var_TO_DID},1:7)
exten => s,7,GoTo(from-pstn,s,1)
exten => h,8,Macro(hangupcall)
---------------------------------------------------------------------------------------------

Can call extention-to-extension when the incoming is down with no issues.
Can also call out with no issues

I am real new to this, any help would be appeciated



joshelson
Posts: 244
Member Since:
2006-12-07
A couple of things to get

A couple of things to get you started:

1. VMware is fine for testing - I'd still be a bit leery of running a decent production workload on it. Time-slicing hypervisors running guests requiring real-time clocking is not fully worked out at this point. Are you running on VMware Server / Workstation or some variant of ESX / ESXi? Either way, ensure you have VMware tools installed. YMMV, but you'll definitely do better with an Intel VT or AMD-V capable CPU on ESX or ESXi.

2. Your most likely issue here is the SIP registration with callcentric. Asgterisk -vvvr and a subsequent "sip show registry" will let you know if you're registration has timed out or otherwise failed. That's most likely what's going on.

I'm also not sure why you've created a custom incoming trunk. Your instructions for TB or FreePBX should be here:

http://www.callcentric.com/support/device/trixbox

Good luck.

Josh

--

FluentStream Technologies - Integrate * Communicate



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