Home » Forums » Community Edition » Open Discussion

Problem with Emails Not Sending - Help

andrewvanh
Posts: 16
 Member Since:
2009-01-21
Submitted by andrewvanh on Sun, 02/07/2010 - 3:45pm.

I am running Trixbox 2.6.1.13. I had to restore today from backup because of a crashed hard drive. I use email from the system to send voicemails through our ISP SMTP server. I typed in the server address and user name and password on the general settings screen on the web based GUI. I am not able to get the system to send emails. Below is what I am seeing in the log. Any help would be appreciated.

I got the following from the logs. I somehow deleted the log file, and now don't have a log anymore. Can someone help me recover this?

Thanks

Feb 5 20:02:31 trixbox1 postfix/master[22768]: daemon started -- version 2.3.3, configuration /etc/postfix
Feb 5 20:02:31 trixbox1 postfix/qmgr[22771]: 1E92D4F8BBC: from=, size=319105, nrcpt=1 (queue active)
Feb 5 20:02:31 trixbox1 postfix/qmgr[22771]: D055B4F8C2F: from=, size=343116, nrcpt=1 (queue active)
Feb 5 20:02:31 trixbox1 postfix/smtp[22773]: fatal: open database /etc/postfix/sasl_password.db: Invalid argument
Feb 5 20:02:32 trixbox1 postfix/master[22768]: warning: process /usr/libexec/postfix/smtp pid 22773 exit status 1
Feb 5 20:02:32 trixbox1 postfix/master[22768]: warning: /usr/libexec/postfix/smtp: bad command startup -- throttling

‹ root password change/error Trixbox calls deteriorate...please help ›


Kbedford
Posts: 187
 Member Since:
2008-06-12
From what you have posted it
Mon, 02/08/2010 - 5:45am

From what you have posted it looks like postfix is not running because it can't open the file /etc/postfix/sasl_password.db

Check that the file exists and has correct permissions for postfix to open it. That file is not a standard postfix file as such but is lookup table for some purpose that will be referenced somewhere in /etc/postfix/main.cf

it was probably created (or suppose to be) by the TB web interface to store your credentials for your smart host mail server.

see if the file exists as /etc/postfix/sasl_password without the .db if so run postmap /etc/postfix/sasl_password to create the .db version

I don't use the web interface to set up things like postfix so I don't know what changes it makes.



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.