Tribox Server Configiration

To answer your question, I don't know how big a server can you fit up you a** with your head stuck up there?

Did you really expect an answer to this question with so little input?

Is this question representative of your planning and investigation for the project?

Have you read any of the implementation documents in the wiki?

What enterprise would consider switching 50 user to an Open Source platform without performing the due dilligence?

Paid version or free version you still have to design your implementation. I can tell English is not your first language so my abrupt humor was probably lost on you.

Do you have experience with any type of phone systems at all? You have to start with a network capable of transporting VoIP. Look at what features your enterprise will use then look at usage patters (number of concurrent calls). Are you planning on recording any calls? Do you want to use an internal card or an external gateway for the E1?

You need to purchase a variety of phones and have a user focus/usability meeting to decide what type of handsets you want/

What type of environment are the users in IE: call center, retail, professional?

Is the server going into a rack or will it be set on a shelf? Is power consumption an issue? Is this the first Linux box in your network?

These are just a few of the questions you need to answer.

Hi Scott,

Answer to your questions are yea I am not experience with any type phone system. I had worked with simple PBX and I know how it works . We are ready to change our infrastructure for VOIP and we are looking for call centre and of course it is the first Linux box in our enterprise. I am pointing out some of the needs unders. If you can kindly suggest me more on it.

1- Connect al the 3 branches (a, b & c) together through IP phones (b and c will have internal extensions).
2- Control all the calls through the main call center in shuwaikh
3- Transfer our current phone line available at ahmadi and al rai to the call center to shuwaikh in order to help to publish our current commercial number.
4- Install call center software integrate with our data (SQL).
5- The software will automatically pop up the customer details when phone rings.
6- Automatic machine answer and direction.
7- ISDN & E1 configuration
8- Detailed statistic report of calls
9- Call recording feature.
10- 85 employees phone
11- 25 supervisors phone
12- 14 manager and call center phone (5 phone extensions and 5 headset Bluetooth or etc..).
13- Any extra features you can provide.

Hi, Scott

Can you help me out some good prefessional consultant who can help or where can I find them.

Buddy Sorry for late reply we are located in Kuwait. I will be very much happy if you consult us