TrixBox CE Setup

dforman
Posts: 13
Member Since:
2009-03-05

I am looking to setup a trixbox CE server(s) for my company.
We are 750 extensions, spread across multiple offices. Of the 750 extensions, 600 are phones and 150 are softphones.

We are talking about anywhere from 75-150 active calls during peak (both offnet and onnet).

Looking to gain some recommendations for phones and servers.

Thanks
--Dovey



b14ck
Posts: 773
Member Since:
2009-03-03
Trixbox officially supports

Trixbox officially supports all Polycom and Aastra phones, so if you are looking at any point to get official support, you will probably want to purchase one of those brands. Although, many, many phones work with trixbox CE! If you are looking for a specific model of phone, it really comes down to the question how much you want to spend. With IP phones you get what you pay for, in most cases. For hardware, you will need a decent setup, especially if you plan to have conference calls, etc. One solution would be to have multiple, linked CE servers with lesser hardware (really good idea if all phones are not in the same building). It all really just depends, maybe you could post some more information about your network setup and stats?

But other then recommendations, glad you picked CE for your company! It's a great program and excellent in production environments! Cheers!

--

Randall Degges
Lead Developer, RCI Telecommunications
projectb14ck - http://projectb14ck.org/ - Weblog



dforman
Posts: 13
Member Since:
2009-03-05
Thanks for the prompt

Thanks for the prompt response.
Can support only be purchased if I use Polycom phones or Aastra phones?

Today I have a mix of the following phones in inventory. Anything above inventory will be purchased.

LG LIP6812D
LG LIP6830D
Linksys SPA941
Linksys SPA942

What type of network stats and info are you looking for and i will be glad to share.

thanks
--Dovey



b14ck
Posts: 773
Member Since:
2009-03-03
Dovey, The Polycom and

Dovey,

The Polycom and Aastra are *certified hardware* for trixbox. If you purchase support we will try our best to help you with your issue, but can't guarantee a resolution with un-certified hardware. For network info--it would be useful to know what kind of line(s) you have/plan on getting, T1/PRI/etc. Also, what kind of business is it? If you are setting this up for a call center you may want to consider buying higher-end phones because they will give you higher call quality and be more reliable. And for servers, since you are running the operation from multiple offices you will most likely want to have multiple linked trixbox servers, so how many users will be placing calls through each of the servers? Do you only have incoming traffic, or outgoing as well? And also--will you be needing conference call functionality enabled for your users?

--

Randall Degges
Lead Developer, RCI Telecommunications
projectb14ck - http://projectb14ck.org/ - Weblog



dforman
Posts: 13
Member Since:
2009-03-05
What lines would I need? All

What lines would I need?
All inbound/outbound calling will be via SIP; this does support sip peer/trunking correct?

No call center needed....

In terms of locations, we will probaly have 3-4 locations with the bulk of the traffic via one of the locations and the rest spread across the other 2-3 locations.



SkykingOH
Posts: 9541
Member Since:
2007-12-17
Have you considered engaging

Have you considered engaging a consultant with experience in design and deployment of large systems.

Support is just one consideration, you need design assistance for your interconnect and network and handset selection, just for starters.

Increased functionality, lower maintenance and large savings in run rate carrier costs are all possible with proper planning and execution.

Where are you located (you don't have to say exactly Country and City/State)?

--

Scott

aka "Skyking"



dforman
Posts: 13
Member Since:
2009-03-05
NY Metro

NY Metro



dforman
Posts: 13
Member Since:
2009-03-05
I am looking at purchasing 6

I am looking at purchasing 6 of these:

HP ProLiant DL360 G5 1U Intel Server - Quad-Core Intel Xeon E5420 2.5GHz / 2GB FB PC2-5300 / Smart Array P400i/256MB (RAID 0/1/1+0/5) / 4x 2.5" Bays / Slim 5.25" Bay / 2x Gigabit LAN / 700Watts



SkykingOH
Posts: 9541
Member Since:
2007-12-17
Check your PM for a message.

Check your PM for a message.

--

Scott

aka "Skyking"



dforman
Posts: 13
Member Since:
2009-03-05
Randall; Would you be able

Randall;

Would you be able to provide some information on the provisiong process with the Aastra phones and the Trixbox CE platform?



b14ck
Posts: 773
Member Since:
2009-03-03
Sure. I'm here to help. I

Sure. I'm here to help. I work for Fonality but I'm also really into the community. I'll try to help on the forums whenever I get a chance! And yes, provisioning aastra phones isn't too hard :) You will be able to get it done in no time. They are especially nice for large operations, such as provisioning a couple hundred phones since they are so quick and easy to work with.

--

Randall Degges
Lead Developer, RCI Telecommunications
projectb14ck - http://projectb14ck.org/ - Weblog



jtucker
Posts: 11
Member Since:
2008-10-24
blank

blank



jtucker
Posts: 11
Member Since:
2008-10-24
polycom 550 and 350

Randall

I was wondering if you tell me what would be preventing me from provisiong these phones on on trxibox ce. I used the endpoint manager and setup the extension and tied it to the mac reboot the phone gets an ip address but no tftp. The xinetd process is running too.

Thanks for any help.



b14ck
Posts: 773
Member Since:
2009-03-03
jtucker: Is your trixbox

jtucker:

Is your trixbox also your dhcp server? You should probably know, but if you don't, try running this command:

service dhcpd status

If it is started then you know your trixbox is most likely your dhcp server. If it ISN'T your dhcp server, then you need to go into your phone settings (manually through the phone buttons) and point the server ip to your trixbox ip.

Here's an example. Let's say you have a network with a router which assigns IP addresses to all dynamic devices (phones, etc...), and then you have your trixbox server set with a static ip address of 192.168.0.15. You plug your new phone into the network, and it receives an ip of 192.168.0.20 from the router. What you should do is go into your phone settings under tftp, and set the server ip to 192.168.0.15 so that your phone will connect to the trixbox tftp server and download firmware and provision itself automatically!

What's nice about having trixbox as a DHCP server is that it'll allow you to automatically provision all phones without setting up the phone each time. :)

--

Randall Degges
Lead Developer, RCI Telecommunications
projectb14ck - http://projectb14ck.org/ - Weblog



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