7971/7961/7941 SIP v8.x Support

I will send Beer! I need my darn 7970 to work with Trixbox 1.1!

Thanks for any help

Sent you a msg to your account here about comparing notes & getting a How To put together. Please let me know your thoughts!

Thanks.

For the moment follow the configs in http://www.trixbox.org/modules/newbb/viewtopic.php?topic_id=990&f...

That should get you tactical mostly. More to follow.

bendatcrox,

I hope you are not one of those guys that posts on the forum about how succesful he has been, but is unwilling to help the rest of us!

Thanks for the feedback. Actually my updated/compiled config (in another thread I think?) started there and then took me many other places to fill in missing elements. I've also noticed the transfer feature doesn't work in 802SR1 (ugh).

Have considered Polycom's like a few other folks I've chatted with, as they are great performing handsets. However, I have had much the same feedback as the few other Cisco stalwarts I have chatted with when it comes to the build quality and feel of the units. Something about Cisco that business users choose everytime in a blink when you give them several to choose from in person. So, the battle continues!

Thanks again,
ksDevGuy

Absolutely. I know someone else posted showing their anxiousness, but I do think most everyone agrees and knows your point. As a developer in a software company, all the code and How-To's we create are purely after-hours projects thrown up for the good of the community (e.g. www.kennonsoft.org).

Sent you PM responding to your kind message. Let me know your thoughts. Thanks again.

Sadly no. He asked for direct email, which I gave, and after a few weeks I PM'd him just in case it had slipped his mind. No response in the week+ since.

A little disappointed, was hoping to collaborate to figure out settings and get the 79x1 series of handsets sorted and documented for the benefit of the Asterisk community. Obviously doing this takes time away from all of our schedules, my hope was that it could be done. So far, it appears not so.

I am hoping there is someone else out there with experience or access to a Call Manager system to generate configs that might volunteer to help finish the project?

ksDevGuy

Wish I had something more to add here however I ran into a problem. I have flashed about 10 phones following the instructions on the first page but have now run into a problem with one of them. I get this output from the phone:

nnection received from 192.168.1.72 on port 1027 [29/09 11:58:27.305]
Read request for file . Mode octet [29/09 11:58:27.336]
: sent 16 blks, 7936 bytes in 0 s. 0 blk resent [29/09 11:58:27.368]
Connection received from 192.168.1.72 on port 1028 [29/09 11:58:27.915]
Read request for file . Mode octet [29/09 11:58:27.915]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:27.915]
Connection received from 192.168.1.72 on port 1029 [29/09 11:58:27.994]
Read request for file . Mode octet [29/09 11:58:27.994]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:27.994]
Connection received from 192.168.1.72 on port 1030 [29/09 11:58:28.041]
Read request for file . Mode octet [29/09 11:58:28.041]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:28.041]
Connection received from 192.168.1.72 on port 1031 [29/09 11:58:28.228]
Read request for file . Mode octet [29/09 11:58:28.244]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:28.244]
Connection received from 192.168.1.72 on port 1032 [29/09 11:58:31.640]
Read request for file . Mode octet [29/09 11:58:31.640]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:31.640]

Where it's looking for 7980 info?? Any ideas? All my other phones worked great with the custom files that I had.

Thanks!

I wish I could help here...as I have the skills and access to CCM in a lab environment...but unfortunately my Asterisk funding won't permit the purchase of the 79X1's and 7970's...they're just too expensive right now.

Our Asterisk research project is still in the offline, proof-of-concept stages. There are several key issues, such as lack of jitter buffering for SIP channels, that concern us over adopting Asterisk as a reliable solution. My understanding is this, and other issues we've identified, will be resolved in the future. Until these things are resolved, it is difficult for me to justify significant funding into the project. Though we have a healthy lab budget...we also have to spend it in a practical manner.

Now, when we start seeing CCM 5.0's come through and the expected drop in 79X1 pricing upon discontinuation of the 79X0 models, this could very likely change as we will likely be doing a lot more SIP based integrations with the new phone models. It will not be uncommon for us to have the 79X1's in our lab.

Unfortunately, these phones are still a bit too expensive for me to personally purchase as well. Even at Silver partner VAR pricing, I just can't justify a cost benefit as I can with other devices. Much of my home lab gear is donation-ware from my customers or on loan from my company. Most of our Asterisk project has been funded by me personally...mainly because it's cost effective and much of the hardware is a fraction of the cost of the incumbents' equivalent hardware.

I'll keep up on this thread and help where I can...

I am having the same problem trying to flash a couple of 7970's, its driving me crazy. Did you find a solution ? (help !)

Thanks, Andrew.

Hey everyone,

I too have one of these phones (7970G) and have been using the SIP firmware for about a month now without many issues.

I have begun compiling all of my config files and network diagrams and was thinking of making a site just to hold all the information on this line of cisco phones... sort of a one stop shop for all config reference and documentation.

I wanted to get feedback on if there is any interest in this and if so, what would be the best medium (ie. Forum, WIKI, etc...)

Thanks,

Jacob Feisley
Dark Horse Networks

the wikki is the best idea probably, there already is one up, problem is it isn't very thorough and it isn't written in normal english for the average joe. they did an average person write up for the 7970 based on the forum's info and the wiki and a few other things and it's rather average joe friendly on nerdvittles. What needs to be done is a formal normal non editoral talking about cisco sucking when it comes to compatibility, no complaining tutorial showing step by step in conjunction with the endpoint manager for the 7940/7941/7960/7961

from unpacking the firmware files to setting up everything with the endpoint manager and also any information on where to look to make sure everything is configured properly. This document should then be put in as a tutorial under the documentation tab on trixbox.org. A sepparate tutorial dedicated exactly the same way for the 7970/7971 should also be done and put in the same place.

A tutorial for these phones and the berlios sccp driver should also be done and placed there.

Finally the endpoint manager code must be improved for the 7970/7971 series phones and actually produce a sep.conf.xml instead of the sip.conf.xml it currently outputs. When you select a specific phone from the drop down box, all the configs unique to it should pop up, for example the displayduration timings for the 7970 should show up when it's a 7970, and 2 lines instead of six when you select a 7940. Speed dials should also be a drop down and or any other feature possible to configure. Endpoint manager is still very young in development cycles, but i expect these things to be added/clarified in another few revisions as i'm sure andrew actually reads the forums and knows what we're all interested in.

I get the following errors(same as someone else here) when trying to load 8.02 sip firmware on my 7970. can anyone help????? please.................

nnection received from 192.168.1.72 on port 1027 [29/09 11:58:27.305]
Read request for file . Mode octet [29/09 11:58:27.336]
: sent 16 blks, 7936 bytes in 0 s. 0 blk resent [29/09 11:58:27.368]
Connection received from 192.168.1.72 on port 1028 [29/09 11:58:27.915]
Read request for file . Mode octet [29/09 11:58:27.915]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:27.915]
Connection received from 192.168.1.72 on port 1029 [29/09 11:58:27.994]
Read request for file . Mode octet [29/09 11:58:27.994]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:27.994]
Connection received from 192.168.1.72 on port 1030 [29/09 11:58:28.041]
Read request for file . Mode octet [29/09 11:58:28.041]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:28.041]
Connection received from 192.168.1.72 on port 1031 [29/09 11:58:28.228]
Read request for file . Mode octet [29/09 11:58:28.244]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:28.244]
Connection received from 192.168.1.72 on port 1032 [29/09 11:58:31.640]
Read request for file . Mode octet [29/09 11:58:31.640]
File : error 3 in system call CreateFile The system cannot find the path specified. [29/09 11:58:31.640]

thank you, i actually took the phone and sent it back to the people who sold it to me. the replaced it and i got the replacement going with no trouble using the same files. i will try what you said if I run into this again. thanks.

Hi Revco: do this with the background images: open a folder titled 320x216x16
in your tftpboot/desktops/

folder. Make the images 320x216x16 and reword your xml directory in that folder to indicate the correct name. xml file like this:

RE: XML SERVICES, you will probably need to rewrite those; they are bad in the xmlservices file and parse error 4.

I havent gotten around to to doing that - yet.

hope it helps,

wtodd

my folder was for the 7975.... your information is valid for the 7965....

sorry for the misguidance. I have some 65's and 45's inbound, will use your info and am grateful for your contribution.

Best regards,
wtodd

Ditto on the interest factor. Glad to see this thread picked up again.

1) Can you get BLF on the 7965/7975's? If so, latest SIP firmware or SCCP-CHAN-B?

2) All other features work ok (e.g. conference, transfer, blind transfer, speeddials, multi-line pickup, auto-answer intercom)?

Would love to see a file list & config file dumps to lightup said two phones! Seriously considering upgrading two offices to all 7965's and 75's ...

Thanks for any feedback revco.

ksDevGuy

Evaluating SCCP-CHAN-B on a 7960 at the moment on PBXinaFlash v1.2 (under Asterisk v1.4 with latest kernel updates via the PBIAF update feature).

Positive:

- Driver compiled easily (skipped realtime compile feature request).
- Single file mgmt of all phones configurations requires "amportal restart" to get Asterisk to reload and push the changes to the phones, but works immediately).
- Appears, BLF works as advertised nicely.
- Call parking shows on display without web browser hacks as well (nice).
- Added benefit the Group Pickup is available via a bottom softbutton (rather than taking up a line appearance on the right via Speed Dial as we often do for user ease).
- All features appear to work well, even custom ringtones.

Negative:

- Intermittently Phone errors ("Call Manger unavailable") when you Group Pickup if more than one BLF is getting hints/status on your display.
- Also seem to be getting Asterisk Core errors at line 139 showing at the Linux console.

ksDevGuy

What is BLF? Also how did you get the group pickup? I've been running SCCP on my Trixbox for a few weeks now both on a 7970 now as of this past week and a 7940 and I must say it's a lot nicer than SIP. My issue with it is there's no Conference Button also to do Call Forward I have to dial a number first have that line pickup and then under the more options I get call forward all and call forward busy. I think you should be able to select it from the main screen and just enter a extension.

Additional Update
===========
7914 Sidecar on 7960 under SCCP works as well, one notable correction to voip-info.org articles and a couple visible How To's is that all handset line appearance buttons are programmable as well as the sidecars added 13 (i.e. not the one button only on handset as indicated).

Now have to sort out the assuming Asterisk v1.4 crash/restart when a group call pickup is done when BLF's are getting hints ... and 7970/71 support.

ksDevGuy

dan,
had some problems my self so im using 8.0.2.. works great. what version of TB are you running? im running an old build about to upgrade. i noticed in the newest build the end point man. added support for the 797x
hope this helps

**update**
i am now running trixbox 2.6.1 with the 7971g-ge with no problems, i used the endpoint man. and just had to change nat=never under my extention list.

You can pick up a Smartnet contract at CDW for $7.99. Not only will this give you access to all of the software images and technical documents but you also get an 8x5 NBD advanced replacement.

Here is the link for CDW

Smartnet is a Cisco service agreement.

Scott

The 7940/7960 code was placed on ftp.cisco.com when the phone reached End of Life. The 7941/7961's are end of sale but not end of life.

I too was hoping when I saw the image up at the public site that Cisco would change their policy, they have not.

Cisco has always hated the secondary market, they used to buy the stuff up and crush it. The other part of the problem is the resellers that sell the spares (ones with = in the part number) without disclosing a license is needed.

The sad thing is the whole Smartnet contract is only tacit acceptance of the fact users are running these phone on non UCM installations. Smartnet entitles you to software updates but does not include an actual license. A license is actually a UCM license for the station.

It's all a bunch of Cisco babble, I drank way too much of John Chambers Kool Aide in the 90's I guess.

Scott

Check your Inbox for a Private message, I sent you an alternative idea.

Scott

Just search the forums, there are numerous posts on getting these phones to work.

They work fine.

Scott

Dave,

Try searching voip-info.org for the setup wiki and config instructions. They have posted all the XML items, what they do, and how to change them.

Jon

you will need dialplan.xml , loadinfo, and a SEP[mac].cnf.xml files in your /tftpboot directory.