I am desperate for a clue: Why do my tdn400p fxo ports only answer and say "bye"?
I can dial out through them but can not get them to work as incoming ports. I have configured incoming routes. The ports show up in the PANEL view and turn red when a call comes in but all the caller hears is "BYE" and then the the hang up.
Suggestions please!
Multiple posts is a sure guarantee of not getting a response.
Scott
aka "Skyking"
You need to setup an inbound route. If there is no inbound route, the system will answer the call, say bye, and hangup...
-Chris
New to the Forums and not sure where to put what. Thanks for the warm welcome.
I have set up Zap Channel mapping to DID numbers. I have a default inbound route with no DID or CID.
I have another inbound route with the same number I put into the Zap channel mapping to channel 4 (The one I am testing).
Any Hints?
Then post a snip of log output, don't forget to use the [code]tags[/code]
Scott
aka "Skyking"
Good Information.
trixbox CE current release is 2.6.1.11
1. 2008-11-04 23:33:42 Zap/4-1... s ANSWERED 00:06
2. 2008-11-04 11:02:09 Zap/4-1... s ANSWERED 00:07
3. 2008-11-04 10:55:19 Zap/4-1... s ANSWERED 00:09
Route: Default
Delete Route Default
Edit Incoming Route
________________________________________
Description:
DID Number:
Caller ID Number:
Fax Handling
________________________________________
Fax Extension:
Fax Email:
Fax Detection Type:
Pause After Answer:
Privacy
________________________________________
Privacy Manager:
Options
________________________________________
Alert Info:
CID name prefix::
Music On Hold?
Signal RINGING:
Set Destination
________________________________________
IVR:
. Announcements: HLA Greeting
Ring Groups:
Terminate Call:
Extensions:
Voicemail:
[channels]
language=en
context=from-zaptel
signalling=fxs_ks
rxwink=300 ; Atlas seems to use long (250ms) winks
;
; Whether or not to do distinctive ring detection on FXO lines
;
;usedistinctiveringdetection=yes
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
;echotraining=800
rxgain=0.0
txgain=0.0
group=0
callgroup=1
pickupgroup=1
immediate=no
;context = from-zaptel
;faxdetect=both
faxdetect=incoming
;faxdetect=outgoing
;faxdetect=no
;Include genzaptelconf configs
#include zapata-auto.conf
;Include AMP configs
#include zapata_additional.conf
busydetect=yes
busycount=6
channel => 1-3
callgroup=2
pickupgroup=2
channel => 4
Now we need to see the log. Do the following on your system
1. Login via SSH from your workstation.
2. Type the command: asterisk -r
This will put you in the asterisk console
3. Type the command: core set verbose 10
This will increase the level of logging that is displayed
4. Make your test call, this will cause a lot of text to appear in the console. Wait for the whole failure to finish...
5. Copy the contents of the asterisk console output and post it here using the code tags (so it will be readable).
6. Before pressing submit, you may wish to remove personally identifiable information from your log (replace it with a place-holder so we know it was there)
7. Submit your posting here
8. From your asterisk console, type the command: core set verbose 3
9. Type the command: exit to return to the shell.
10. log out.
-Chris
Thanks for the instructions, is this what you need?
Connected to Asterisk 1.4.21.2-2 RPM by vc-rpms@voipconsulting.nl currently running on trixbox1 (pid = 2458)
Verbosity is at least 10
-- Starting simple switch on 'Zap/4-1'
-- Executing [s@default:1] Playback("Zap/4-1", "vm-goodbye") in new stack
--
-- Executing [s@default:2] Macro("Zap/4-1", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] ResetCDR("Zap/4-1", "w") in new stack
-- Executing [s@macro-hangupcall:2] NoCDR("Zap/4-1", "") in new stack
-- Executing [s@macro-hangupcall:3] GotoIf("Zap/4-1", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s@macro-hangupcall:6] GotoIf("Zap/4-1", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] GotoIf("Zap/4-1", "1?theend") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s@macro-hangupcall:11] Hangup("Zap/4-1", "") in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'Zap/4-1' in macro 'hangupcall'
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'Zap/4-1'
-- Hungup 'Zap/4-1'
It looks like you don't have a catch-all Inbound Route. As you can see here, it picks up the line, and then plays 'goodbye'. Try setting up a Zap DID for line 4 and then creating a route for that DID to go to your IVR. Sorry, that's all I can tell you from the log above, it's not much to go on, but if that's all the console is producing then there's not much I can do.
-Chris
I relly think I have that in plac but I will go over it. It must be something silly where I have configured some parameter that looks correct but is not.
Member Since:
2008-04-20