Interconnected Trixboxes: from PSTN through box A, dial extension on box B

Never thought about this, but when I tried it, you are right - it won't let you dial a remote extension. What does work is put an option in the IVR for the Dallas Office - set up a miscellaneous destination and make that what the IVR option connects to - make the Misc. Dest a fake ring group or queue, with a failover destination of the proper IVR on the remote system - So, I press 3 for Dallas, the IVR sends the call to 999, which is routed out through an Outbound Route to Dallas, where it is a ring group with a failover destination of the IVR in Dallas at which point I can dial an extension in Dallas.

Seems convoluted, but it took me about 45 seconds to set it up.

Greg

The problem is the IVR is filtering what it accepts for dial strings to match what it has defined as extensions - there are other ways to do this, but probably a custom context would be best - create your IVR as a custom context, and when they dial an extension, have it do some range checking as to where to send it.

Another option is to populate your machine here with vitrual extensions, with follow-me to their real extension - such as extention 1420 here, which is really 2420 in Beijing - your Dial-By-Name and Extension dialing will work here, but still connect them to Beiging - lots of ways to go about this.

Greg

I was planning to do something similar, but you saved me the work of figuring out the dial command. Thanks!

For the next person, here's exactly what I did:

In Boston:
[ext-local-custom]
exten => _2XX,1,dial(iax2/ToAustin/${EXTEN})

in Austin:
[ext-local-custom]
exten => _1XX,1,dial(iax2/ToBoston/${EXTEN})

Since the 1XX extensions are local to Boston, we don't need to add the second line as John put above, and of course the converse is true for Austin. (Also, don't forget the trailing ')'!)

Thanks again.