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HUD Queues View Permission

Gasmanz
Posts: 235
 Member Since:
2007-09-04
Submitted by Gasmanz on Thu, 02/04/2010 - 1:55am.

We have had a customer ask if there is an ability to restrict queue agents from seeing the other queues that they are not a member of.

I know that you can just select the queues you want to see in your own HUD but is there a "HUD Permissions" that you can set through the CP, that will only allow queue agents to see queues that they are a member of?

If not then this would be a great feature to include in the future.

Cheers,

‹ HUD 3.0.003542 Crashes on Mac 10.6.2 HUD stopped running on Windows XP computer ›
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Graham Campbell

FtOCC Tech Certified
Hi-Tech Solutions Ltd.
Auckland
New Zealand



Schwood
Posts: 478
 Member Since:
2006-06-23
Hi Graham, This is all or
Wed, 02/10/2010 - 2:59pm

Hi Graham,

This is all or none at the moment, but great suggestion! If you could submit it as a suggestion, that would be great.

Thanks,

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Chris Sherwood
FtOCC Admin and Tech Certified
Fonality Sales Engineer



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