HUD3?

Untalented
Posts: 60
Member Since:
2008-09-25

Wasn't it publicly stated it would be released this month. Does this still hold true or has it been delayed more?



Untalented
Posts: 60
Member Since:
2008-09-25
I guess I can conclude from

I guess I can conclude from the silence and todays date that it won't be released this month.



kerryg
Posts: 6790
Member Since:
2006-05-31
Nope, we have pushed it

Nope, we have pushed it back. We are re-working the license model based on feedback from people we have discussed it with. This affects a lot of the authentication and module enabling code. The good news is that Fonality has completely switched to HUD3 internally now meaning that the server and the client are working really well and are pretty stable. We are in a feature freeze and are working out a few issues but the licensing and authentication piece is a big change from the original design and we really felt that it just wasn't going to be well accepted by the CE community unless we changed it. I do not have a new date until i get word back from engineering on a date for the new changes.

--

Kerry Garrison
http://www.VoipStore.com - http://3cxbook.com
(888) VOIPSTORE - (888) 864-7786



brandon.price
Posts: 11
Member Since:
2008-08-26
*rolls eyes*

*rolls eyes*



kerryg
Posts: 6790
Member Since:
2006-05-31
*pulls your eyelids to your

*pulls your eyelids to your knees and lets them go to flap like in old cartoons*

--

Kerry Garrison
http://www.VoipStore.com - http://3cxbook.com
(888) VOIPSTORE - (888) 864-7786



Untalented
Posts: 60
Member Since:
2008-09-25
That is a bummer. I was

That is a bummer. I was really looking forward to using this. I hope it's not being pushed back any further than December.



GSnover
Posts: 1432
Member Since:
2006-11-19
Authentication Change away from Hybrid-Hosted?

To Hybrid-Hosted? Something else entirely?

Inquiring minds want to know...

Greg

(Eyes pop out of head like old cartoon when contemplating Dahdi!)



kerryg
Posts: 6790
Member Since:
2006-05-31
We are insisting that the

We are insisting that the licensing for HUD3 on CE NOT be dependent on contacting Fonality servers. We want a license key system so that systems with no internet access can use it.

--

Kerry Garrison
http://www.VoipStore.com - http://3cxbook.com
(888) VOIPSTORE - (888) 864-7786



GSnover
Posts: 1432
Member Since:
2006-11-19
Score!

That's what I was hoping for...We have been using iSymphony (which we like quite well) but are looking forward to seeing what HUD can do, and to having more options for our customers!

Let us know as soon as it's ready and I would be happy to Beta it - I am sure others would too!

Greg



guyadmin
Posts: 15
Member Since:
2008-11-03
ETA for Release

Seeing that it is now January 2009, is there am expected release date for HUD 3.0?



andrew
Posts: 1472
Member Since:
2006-05-30
I apologize the HUD3 being

I apologize the HUD3 being late. At this point it is very late. I'm not going to raise hopes by giving you a release date but it will get done.



Untalented
Posts: 60
Member Since:
2008-09-25
^ sounds quite hopeful :-(

^ sounds quite hopeful :-(



SkykingOH
Posts: 9541
Member Since:
2007-12-17
Astassistant just dropped a

Astassistant just dropped a new beta. It is by far his best release yet.

If you haven't seen it I would suggest taking a look - www.astassistant.org

It has many of the features everyone was waiting for in HUD3. It does not scale as well as HUD as it is client side and loads up the Asterisk Manager quickly.

For small-medium deployments it works great.

--

Scott

aka "Skyking"



jtknapp
Posts: 108
Member Since:
2006-06-07
astassistant.com

Actually its:
www.astassistant.com

-Scott

--


wrc1045
Posts: 199
Member Since:
2008-04-20
HUD 3

I called fonality and on their own voicemails and system prompts it say "February 20th you can download the HUD 3 software"
I am on the link again for the download from the admin page(s) and still no HUD3. I also left several messages at billing to have a return call. I called to purchase tech support, but if theyc an't return a call before they get our money I seriously doubt they will deliver the service after they do get our money. I do not understand their business model and practices. We all know what happens when a business has poor service and fails to deliver as promised to their clients. It eventually leads to the doors getting slammed shut and with empty buildings. Fonality - do you ever check the forums you moderate? Do you ever answer the phones and do you ever return phone calls?

Does anyone know of any number to call for Fonality Support? Does anyone know if Kerry G freelances or if he is in the business somewhere else? He was really the only one that took this forum seriously.

RDL



Untalented
Posts: 60
Member Since:
2008-09-25
Just call the fonality # on

Just call the fonality # on their website. It gives you a call menu and depending on your system follow the steps to get to support. Then jus request it be added to your admin page. Wala... I got it days ago.



wrc1045
Posts: 199
Member Since:
2008-04-20
Spent about 30 minutes on their phone system

I can not get a person - only voicemails..... What ext can I input to bypass all the nonsense?

OH Boy I just talked to someone in billing and they are going to have a salesperson call me back.....



andrew
Posts: 1472
Member Since:
2006-05-30
HUD3 on CE

We are working hard on HUD3 for CE and we will be charging for it. HUD3 is a complete rewrite from HUD2 the only similarity is the look and feel. HUD3 is built with a much more scalable a robust architecture. We have been working to get HUD3 working flawlessly on trixbox pro. This was completed a few weeks ago and HUD3 is now available to trixbox pro users. We will now turn our attention to HUD3 for CE. I want to make sure we meet the next announced HUD3 release date. So I will not announce a date until I am sure we can meet it. HUD3 for CE will be done by Q3 this year. As for the exact date it will be announced as soon as I have it.

In the mean time you can buy a pro system if you want HUD3. HUD3 comes free with all trixbox Pro software packages.



TBpro_103786
Posts: 30
Member Since:
2007-08-29
Where

Andrew,
You indicate above that "..HUD3 is now available to trixbox pro users." As a monthly paying Trixbox Pro CCE user I really need the que functionality built into HUD3.
Where is it ? I have checked every link I can find on the trixbox and fonality site ? I can't find any place to actually download the HU3 you say is available.
Sincerely

Terry*

*Terry may be found dead on floor with a blue face from holding his breath to long waiting for HU3.



ddavidson
Posts: 233
Member Since:
2007-12-17
What version of trixbox do

What version of trixbox do you have? If you are still on 2.x then the updates have not been pushed to your server. If you are running 4.x then the update has been pushed down and all you have to do is log into your control panel and download HUD3. HUD queues is not included in the initial install of HUD3. It is an additional addon that you must purchase.

--

Derek

FtOCC Tech Certified
ddsvi@yahoo.com



abcona
Posts: 4
Member Since:
2006-11-16
how to download hud3

I will download Hud3
http://help.pbxtra.com/HUD/How_do_I_install_HUD_Client%3f
Login to cp.fonality.com
i have register me to http://help.pbxtra.com
My questions:
How I can register me to cp.fonality.com?
is HUD3 for Trixbox CE users free?
Have someone a other Download-link?
thank you



ddavidson
Posts: 233
Member Since:
2007-12-17
Are you running trixbox Pro

Are you running trixbox Pro or PBXtra? If so log into your control panel via cp.trixbox.com or cp.fonality.com and download from there.

If you are running trixbox CE, HUD3 has not been released yet.

--

Derek

FtOCC Tech Certified
ddsvi@yahoo.com



lpe397
Posts: 69
Member Since:
2006-06-05
Sooooo.... what is the ETA for HUD3 on tbCE

Inquiring minds want to know.

As for the Hybrid hosting model for licensing?... Why not have the HUD server manage that. Put in a license key there, and have HUD validate from the HUD server.

PS - I'm still willing to beta test if necessary.



Schwood
Posts: 478
Member Since:
2006-06-23
There is currently no ETA

There is currently no ETA for HUD 3 on trixbox CE.

Thanks,

--

Chris Sherwood
FtOCC Admin and Tech Certified
Fonality Sales Engineer



DarkLordofIT
Posts: 1
Member Since:
2009-05-06
Thank You

I think I speak for the entire trixbox CE community when say that HUD3 will be provide a great set of features and bummer that its not out yet. I would also really like to say THANK YOU for all the work you do. Its one thing to be dissapointed about FREE software not being done as scheduled; its another thing to complain about waiting for something that is free.

As for me, I can't do the programming myself so I'm just going to say thank you and try to be patient.

Jonathan Lofthouse
Systems Administrator and phone enthusiast.



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