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astwatch proccess id not running, hudlite cannot connect

bschaeffer
Posts: 2
 Member Since:
2007-12-12
Submitted by bschaeffer on Wed, 12/12/2007 - 1:22pm.

Trixbox Pro.
I cannot get hudlite client to connect.
Within the astwatch.log, I see the following recurring messages with different process id's:
* started v1.48 (09/04/07) up and backgrounded on PID 4497
* bad exit status from '/usr/sbin/asterisk -r -x 'show queues' ':256
* removing stale pid file /vaqr/run/astwatch.pid because PID 4497 is not running

I read through your FAQ on this topic and peformed the following without any luck.

1. confirmed hudlite-server is installed using:
ls /usr/local/fonality/hud/

2. confirmed hudlite is NOT running using:
pgrep "hudlite|saxirc"

3. confirmed astwatch is NOT running using:
ps awx | grep astwatch

4. started astwatch manually using:
/var/adm/bin/astwatch.pl

5. started hudlite manually using:
cd /usr/local/fonality/hud
nice -n 19 ./hudlite-server `cat auth.cfg`

6. confirmed IRC was NOT running using:
ps awx | grep ircd

7. started IRC manually using:
cd /usr/local/
/bin/su ircd -c /usr/local/ircd/bin/ircd

Extension Information:
Extension 2002
web username: sip2002
web password matches extension password in hudlite client
in hud marked as YES

‹ T1 to analog thru trixbox pro Can't upload voicemail greetings... "File is not a file or does not exist" ›

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dkullmann
Posts: 76
 Member Since:
2007-01-02
Are all processes running after your troubleshooting?
Fri, 12/14/2007 - 3:10pm

bschaeffer

After your troubleshooting are astwatch, hud, and irc running?

If not:
What error messages do you get when starting them?

If so:
Are you connecting locally or remotely?

Also, if you give me your server ID I can check everything out. Please send it via a PM.

Thanks,
David J Kullmann
tb Pro Support

http://help.trixbox.com

--

http://help.trixbox.com


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rgil
Posts: 5
 Member Since:
2008-01-22
Astwatch not running
Tue, 01/22/2008 - 4:27am

HI

I am experiencing the same problem today on server 106808.

Astwatch.pl wont start and gives the following error:

[root@trixbox106808 ~]# /var/adm/bin/astwatch.pl
Segmentation fault
[root@trixbox106808 ~]#

Outbound and internal calls do not work and rebooting does not help.

Here is the error:

-- Executing Macro("SIP/0004132809C1-09b057a8", "stdexten|103|103|SIP/0004132809BF|90") in new stack
-- Executing Set("SIP/0004132809C1-09b057a8", "EXTENSION=103") in new stack
-- Executing AGI("SIP/0004132809C1-09b057a8", "fon://localhost:4574") in new stack
Jan 22 06:07:09 WARNING[3817]: res_agi.c:326 launch_netscript_fonality: Connect to 'fon://localhost:4574' failed: Connection refused
== Spawn extension (macro-stdexten, s, 2) exited non-zero on 'SIP/0004132809C1-09b057a8' in macro 'stdexten'
== Spawn extension (macro-stdexten, s, 2) exited non-zero on 'SIP/0004132809C1-09b057a8'

Please advise, thanks


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blovett
Posts: 234
 Member Since:
2007-04-26
There was an issue with an
Wed, 01/23/2008 - 3:11pm

There was an issue with an older release of astwatch, which caused the segmentation faults. An updated build has been released, and pushed out to systems. I have verified that astwatch is now running on your system.

Thanks,

Ben


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dkullmann
Posts: 76
 Member Since:
2007-01-02
bschaeffer - Are you up yet?
Thu, 01/24/2008 - 6:45pm

bschaeffer:

Has this problem been resolved on your system? I couldn't connect to it to check at the moment. Please update this thread/PM me if you are still experiencing problems.

Thanks,
David

--

http://help.trixbox.com


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