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Configuration failure

alexjfisher
Posts: 6
 Member Since:
2008-01-29
Submitted by alexjfisher on Wed, 01/11/2012 - 5:49am.

Hi

I've been running Trixbox Pro Standard Edition for several years, mostly problem free. This morning however, changes are no longer being synchronised.

"We have tried to transfer the recent configuration changes you have made in this software down to your premise trixbox Pro server"

I've got a user who increasingly desperately wants to undivert their extension. I'd be extremely grateful if anybody could offer any advice or help in resolving the issue.
I've checked the network at my end, and everything looks fine. I've also rebooted the trixbox server, checked for disk errors etc.

The server ID is 113861

Many thanks,
Alex

‹ Help to receive calls on new Cisco SPA504G configuring two pri line on single trixbox server.. ›


pwatch
Posts: 1
 Member Since:
2012-02-28
Configuration Failure
Tue, 02/28/2012 - 8:57pm

I am facing the same issue. Can someone force the sync? My ID is 127749.



kareem
Posts: 39
 Member Since:
2008-02-21
Hello: Rebooting will not
Mon, 03/05/2012 - 3:27am

Hello:

Rebooting will not work. The issue will be somewhere between the trixbox central servers and your system. There should be a VPN connection that allows the changes to be sync'd down to you. If the connection is somehow broken, the changes won't sync. Your immediate options are to either call support OR to ssh into the box yourself, and to modify the dial plans.

Keep in min, if you ssh in, your changes will be overwritten. Your best bet is to phone support. This way if there IS a problem with the syncing mechanism, they can address it right away.

Kareem Hamdy
Account Manager
FonSWITCH Inc.
http://www.fonswitch.com

"Make the SWITCH to FonSWITCH"
Fully tested with trixbox Pro, PBXtra, Fonality PBX, and trixbox CE for SIP service

--

Kareem Hamdy
Account Manager
FonSWITCH Inc.
http://www.fonswitch.com

"Make the SWITCH to FonSWITCH"
Fully tested with trixbox Pro, PBXtra, Fonality PBX, and trixbox CE for SIP service



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