I have an install as described above, 2.3.0 scripts with CE2.6.2. Customer loves the phone system. When I did the installation, I noted that if the Day/Night was toggled using a star code (e.g. *280), the status on the LCD's of the phones did not change (e.g., they still showed the system being in night mode, though it wasn't). If I restarted the phone(s), they would come up in the right status.
I took the easy way out, and disabled the *28 feature code, which forces the users to use a phone and XML scripts to toggle day night. Normally this wouldn't be a problem (I have several accounts configured this way), but they have requested a new feature that will require me to somehow keep the display synced with the feature code toggle.
The customer would like a separate day/night for inclement weather, from off site. I envisioned using an IVR menu to permit them to update the appropriate recording, then have menu options so they could toggle the normal day/night to day (e.g. *280) and then another option to switch to night mode for the alternate day/night (e.g. *281).
All of that is pretty straight forward, but I need to make sure that when they return that the phones accurately depict the correct state day / night indexes. Is there a way I can force a system wide update of the day /night status to the Aastra phones? With 93 extensions, I can't just restart the phones!
Help? Any input, suggestions, thoughts, etc. greatly appreciated. I need to get this functional prior to the snow season hitting (any day now!)
Thanks
Scott
Scott Grillo
Better Connect Systems
717-842-4414
Member Since:
2008-01-24