MWI on Expansion Module

groupone
Posts: 7
Member Since:
2010-07-29

We need to setup on an Expansion module, and Phone so the keys show MWI for multiple extensions. Here is an example:

KEY 1: Label: Extension 201 ( the light comes on when they have a voicemail)
KEY 2: Label: Extension 202 ( the light comes on when they have a voicemail)
KEY 3: Label: Extension 203 ( the light comes on when they have a voicemail)

etc.. etc.. etc..

The module is an Aastra M657i connected to an 6757i

Is there some XML string for this? Any thoughts would be appreciated.



euser4life
Posts: 180
Member Since:
2006-07-16
this should be pretty easy

Have you read the documentation on the existing aastra xml scripts? You could probably use the existing script.

softkey1 label: VM for 101
softkey1 value: http://1.1.1.1:80/aastra/asterisk/vmail.php?ext=$$SIPUSERNAME$$&user=101
softkey1 states: idle

softkey2 label: VM for 102
softkey2 value: http://1.1.1.1:80/aastra/asterisk/vmail.php?ext=$$SIPUSERNAME$$&user=102
softkey2 states: idle

softkey3 label: VM for 103
softkey3 value: http://1.1.1.1:80/aastra/asterisk/vmail.php?ext=$$SIPUSERNAME$$&user=103
softkey3 states: idle


aastra1
Posts: 287
Member Since:
2006-11-06
Euser4lihe is right

Yes euser4life is definitely right using the XML scripts is the only way to achieve the feature you are looking for as the phones do not support a subscribe/notify for MWI besides the Configured SIP registrations.
What has been described will work with the 53i,55i and 57i but not yet with the 6739i as there is no LED control on the expansions modules for this model (yet).

Regards

--

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aastra1
Aastra XML scripts 2.3.0 now available



groupone
Posts: 7
Member Since:
2010-07-29
fyi

The above does not give you a message waiting light, this only gives you the ability to access the visual voicemail. I have spend boat loads of hours trying to get the above to show a red light on the softkeys and it doesnt (at least on a 6739i). Looking at the php script it doesnt appear as though there is even any reference in the code to anything to do with light control.

So my end-all question to Aastra is how the heck do I get once of the touch keys to show an MWI for a phantom mailbox or other users mailbox. We need the ability for our receptionists to know if there are voicemails in the "General Box" and an indicator would really help.



aastra1
Posts: 287
Member Since:
2006-11-06
Monitoring other voicemail

Hi groupone,

You probably have looked at the wrong place, the LED is animated via a SIP Notify coming from aastra_daemon2 which polls the voicemail boxes every 30s to detect a change. Anyway, the provided configuration should work with a 6757i running 2.6 with an expansion module but not on a 6739i with an expansion module as the current 3.0.1 firmware does not support XML LED update for the expansion modules.

So please try again using a regular softkey or on a 57i with expansion module.

Regards

--

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aastra1
Aastra XML scripts 2.3.0 now available



groupone
Posts: 7
Member Since:
2010-07-29
take the expansion module

take the expansion module out of the picture completely here. On the 6739i phone all by itself with no expansion module you cannot get the xml vmail.php to light up one of the touch softkeys when a message is in the box. Is this correct at this time and will a later firmware allow this?



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