Not hearing Ringing on outbound call from 6731i

voxter
Posts: 50
Member Since:
2007-11-20

I've got some aastras (mostly 6731i's) that are connected to an Asterisk 1.2 server. That asterisk 1.2 server has a trunk (tried both SIP and IAX) to another Asterisk 1.4 server that connects to PSTN (it connects via SIP, not sure this is relevant)

When i place an outbound call out, the part of the call going from Ast1.4->SIP->PSTN connects the call, and passes back early media RTP ringing. I am able to identify that (using tcpdump) the early media RTP does infact make its way from the PSTN to the Asterisk 1.4 box, and as well from the Asterisk 1.4 to Asterisk 1.2 box, but then - it doesnt traverse back to the Aastra 6731i!

Presumably this is an issue with Asterisk 1.2 doing this, but I'm curious if you guys have any experience with this issue?

Connecting the 6731i to an Asterisk 1.4 box seems to make the problem go away - The easy solution would be to upgrade the 1.2 box, but there are so many customers on it, its a little difficult.

I had tried in the past adding the 'r' option to Dial (on the Ast 1.4 leg) and it fixed the problem, although it caused its own set of problems as well that are unrelated to aastra (more to do with the SIP PSTN provider)

Just hoping someone else has come across this and has a workaround/suggestion?



SkykingOH
Posts: 9541
Member Since:
2007-12-17
Asterisk 1.2 is end of

Asterisk 1.2 is end of life/end of support. Asterisk 1.4 is nearing the same situtation.

Upgrading the Asterisk version (even if this is an old trix 2.2) is about a 2 hour job.

I am highly experienced in these upgrades on production systems. You can send me a message if you are looking for a contractor to do the work for you.

I sensed from your message your comfort level with the update was not very high. My apologies for the unsolicited offer.

--

Scott

aka "Skyking"



voxter
Posts: 50
Member Since:
2007-11-20
Thanks for the offer Scott.

Thanks for the offer Scott. I've done it a number of times, and I'm pretty comfortable with it and all - so i dont think i'll need the help .. Its just one of those things where its the only little bug im having, and everything is working 'ok' so i tend to want to leave stuff alone if its working so as not to wake up to 60 customers with quirky bugs in the morning ;) It'll be something i have to do eventually, so i'll just bite the bullet.



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