I've been looking through the Admin Guide, but I haven't yet come to a solution. Is it possible to either a) disallow the end user to change the ring volume on their phone or b) set a minimum level for the ringer? We have a few agents that will turn their phones down all the way, then never look at them until everybody around them is already on a call.
Disable Ring Volume Change?
Submitted by jrapp on Thu, 02/17/2011 - 11:43am.
Member Since:
2007-04-28