Sangoma A101D/ COX PRI . I have a new customer install that is having this weird problem in the morning. Every morning I have to reset the phone system so they can hear there customers talking. The inbound audio is broken up and you can hardly hear what they are saying. The people on the PSTN side can here perfectly. The internal agents on Cisco 7960 cannot hear what the PSTN side is saying becuase its so broken up. I upgraded to the latest drivers from Sangoma. They where still having the problem this morning. I restart the phone system and the problem goes away until the next morning then I have to restart again so they can hear.
Trixbox 2.6.3 Sangoma A101D one way audio problems in morning.
Submitted by fintech on Mon, 06/14/2010 - 8:30am.
Hi,
This description looks
Wed, 06/16/2010 - 6:52am
Hi,
This description looks the same as one of the tickets i am working with so I believe we are already helping you with this. But if you are not the same customer please send an email into techdesk@sangoma.com and we can go from there. Now also please include everything at http://wiki.sangoma.com/SangomaTechSupport#t1_e1 but do not run the command "wanrouter restart" as this will probably resolve the issue and I want to see the box when the issue is occurring.
--
Marc
check the card firmware
Tue, 07/13/2010 - 8:34pm
I had the same problem on an A101D and had to upgrade the firmware. Before updating the firmware, the wXgX interface shown after running ifconfig via ssh to the trixbox had many interface errors. If your is doing something similar, you probably need a firmware upgrade and the latest drivers. Hope this helps.
-Larry
MulderLR
Member Since:
2006-10-23