The ongoing Outlook problem!

awebster
Posts: 93
Member Since:
2007-01-29

Seems like lots of people have this problem, so I did a bit of digging... with Wireshark

Here's what I can share with you, and hopefully that will help the HUDlite developers to spot the bug!

1. When calls are made from within Outlook, the HUDlite client SENDS the following string to the HUDlite server as soon as the call connects (nnnn=extension):
PRIVMSG Relay :hangup_requestnull597nnnn
Obviously the hangup_request triggers Asterisk to drop the call.

2. When calls are made from the Call button in HUDlite client, the above message is NOT sent from the client when the call connects.

I submit that the problem has nothing to do with the HUDlite server, but is somehow inextricably related to the HUDlite client v1.1.160

I've tried reinstalling the Outlook components, but that didn't help.

--

Andrew