Dead GrandSteam 2000

pjm
Posts: 8
Member Since:
2006-06-18

I been using 2 grandsteam 2000 in to different office as secretary phones, last week one died, both are a year old and were working fine.

It boots up with straight green lights, then all goes red, then just the status light is red and the display looks like it is trying to initialize over and over again, and the two network ports are flash on and off, and the speaker starts going off like a drum beat.

Any else have this happen.



greg101
Posts: 112
Member Since:
2007-01-30
I haven't had this

I haven't had this happen.

But I have had a couple freeze during boot, I got round it by booting it with the network cables removed, once it booted OK I was able to reconnect and use normally, even reboot.

Worth a try I guess.



pjm
Posts: 8
Member Since:
2006-06-18
Thanks for you comments, but

Thanks for you comments, but i've tried the no network cable, i just sits there locked on all green, i'm wondering if this is the result of the firmware being killed half way through an install.



gstreammkt
Posts: 229
Member Since:
2006-11-07
Yes, your phone is somehow

Yes, your phone is somehow stucked in the upgrade stage, if you have a HUB + Wireshark(www.wireshark.org), you can sniff on the wire and find out where the TFTP or HTTP firmware server is and put the newer firmware in there to save it.

Newer firmware: http://www.grandstream.com/DOWNLOAD/FIRMWARE/BT200_GXP1200_GXP200...

You may need to fake the IP address or DNS server for that firmware server.



pjm
Posts: 8
Member Since:
2006-06-18
Update - IT LIVES

In late 2007 i tried all of the above with no luck, but yesterday i decided to take it off the shelf where it has lived for the past year and open it up. Didn't see much in there, i saw a bent pin where there shouldn't be, some hard gunk covering a chip hiding what it was, so i put it back together and plugged into the power and it booted up to my shock.

After logging into the phone, updated it settings to the local trixbox, rebooted and all good. The is now running like there was nothing wrong.

So if your GXP2000 dies, give it a year before you put it in the bin.



Zhadnost
Posts: 34
Member Since:
2007-10-08
I had this issue (over the

I had this issue (over the weekend) and managed to fix it by running.

iptables -t nat -A PREROUTING -d 168.75.215.188 -p tcp -j DNAT --to [local-provisioning-server-IP]

On the gateway machine. This obviously only works if the gateway machine is running linux.

Then the phone updated from my local tftpd rather than trying to use the grandstream one and everything was fine.



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