Why Choose Fonality?

A Business Phone System Built for Businesses Like Yours

cover-picture-devices-only_cropThere are a lot of folks out there who would love to sell you a phone system. Some are old-fashioned telephone companies and others are novice pop-up VoIP providers. You’ve got a lot of options, so we'd like to tell you a bit about why more than 30,000 businesses have chosen Fonality and 300,000 plus people rely on our business phone service every day.

                   UC_Excellence_Award_14     Internet Telephony Product of the Year 2015        

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Our solution experts are ready to guide you through taking the next step in upgrading your business communications system.

Fast Facts About Fonality:

1420847678_checkmark-korganizer_copy  30,000 Businesses and 300,000 users on Fonality's products

1420847678_checkmark-korganizer_copy  Products are purpose-built for growing companies

Grass-growth-chart

1420847678_checkmark-korganizer_copy  5 offices plus 4 data center locations globally

1420847678_checkmark-korganizer_copy  8 issued US patents on our technology

1420847678_checkmark-korganizer_copy  275 full-time employees

1420847678_checkmark-korganizer_copy  10+ years old


Top_5_Fonality

Top 5 Reasons Customers
Choose Fonality:

 

 


 

macbookpronew-1More Than Just Talk

Voice is certainly a big part of what we do, but we offer so much more. Our Heads Up Display collaboration application is designed to take out the friction that slows business momentum by bringing all the tools that connect your employees into one easy-to-use web-based portal. Collaborate with your team using built in presence and instant messaging. Be more responsive with personalized call routing and readable voicemail. Get work done faster, from anywhere with video collaboration and screen sharing.


Request a Demo Flexible Deployment and Payment

We understand that every business is different, so unlike most phone system vendors, we offer a variety of deployment options to suit exactly what you need.  In the closet or in the cloud, it’s up to you.  We also understand that businesses have different preferences when it comes to payment, so we offer the choice of a simple recurring monthly payment, even for on premises deployments with hardware.  Don’t want to pay up front for desk phone handsets?  We’re happy to rent them. If your needs change over time, no problem, we offer one free deployment change per year. (Terms and conditions apply) Need help deciding what makes the most sense in your situation? Our experts are standing by to guide you. Schedule a Demo.


 

Contact_Center_for_Every_BusinessContact Center Features for Everyone

You don’t need an official call center to benefit from call center features like call queues, call recording and agent coaching tools.  That’s why we bundle call center features in with every solution we sell. Fonality clients can sell and service more efficiently and provide a better experience for callers than their competitors who’ve chosen a different phone system vendor.

 


Fonality_customer_satisfactionBest Retention Rate in Industry

Our customers stick around. We have a 0% net customer churn rate, meaning our customers are very satisfied (or as they would say, ecstatic) with our service and continue to rely on us every day as a trusted business advisor. As you'll see in our next reason, our clients can leave us, but they don’t. 


No Commitment

No_Bull_Crop

It starts with our commitment to you. We only want happy customers, so we don't lock clients into big commitments. We'll have you sign a 12 month agreement to lock in your price and pacify the lawyers but if you are not satisfied with your Fonality service, simply let us know, and give us 30 days to fix it. If you’re still not satisfied, you can return any hardware, discounts or phones that we provided; and, we’ll part as friends.


What Next?