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Fonality Blog

Gear up.

Our blog is your source for the latest tips, trends and news for your business.

    3 things we learned from the Jabra survey

    We're sharing our three biggest takeaways from the latest business survey by Fonality vendor Jabra. ... Continue Reading

    Fonality Wins 2016 Stratus Awards Hybrid Cloud Provider Award

    Fonality’s Hybrid solution for business phone systems rose to the top as a winner of the Business Intelligence Group’s Hybrid Cloud Provider 2016 Stratus Award. ... Continue Reading

    Having a hard time training and managing call center agents?

    Fonality CMO Jeff Valentine highlights how the built-in features of our business phone system make managing call center agents easier.

    July 411 - The call center CEO, a new whitepaper, and case studies

    The July 411 talks about the highest paid call center agent, reveals a new whitepaper, and has a new, useful call menu how-to.

    Using unified communications to eliminate productivity sinkholes

    Fighting against time wasters every time you try to get work done? Learn how cloud-based Unified Communications (UC) can boost your business's productivity!

    4 conference call headaches to avoid

    Most conference call hang-ups have already been solved! Read on for four everyday conferencing hiccups and easy solutions to eliminate them once and for all.

    Headed to INBOUND 2016? Join our CMO's magical session!

    Join Fonality's Jeff Valentine at INBOUND 2016 for a magical exploration of using technology to manage a remote workforce.

    Conquer your fear of VoIP

    Let’s face it, traditional phone lines are outdated. So what is standing between you and getting an office telephone system that’s kind of amazing?

    What's World of Warcraft got to do with team building?

    Fonality CMO Jeff Valentine reveals the surprising lessons he learned in teamwork from playing World of Warcraft.

    Allstate Agents: Is your phone system corporate compliant?

    Why do 70 of the top 100 Allstate agents choose Fonality? Because our phone systems integrate seamlessly with Allstate eAgent and are 100% corporate compliant.

    Get VoIP phone service prep tips from our CMO on PCMag.com!

    Check out PCMag's "6 Ways to Make Your Telecom Upgrade Disruption-Free" featuring Fonality CMO Jeff Valentine!

    Undercover Boss: The highest paid call center agent in the world

    Fonality CMO Jeff Valentine shows you don't have to don a disguise or bust the bank traveling to go undercover and learn from customers.
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